This page will hopefully guide you through the minefield that is ticketing. Iarnród Éireann have seen fit to remove all information concerning commuter ticketing from their timetables and main website. The information is only available from the DART section online something which many would miss.
Iarnród Éireann have made no effort to publicise the majority of the information here. It is as if they don't want you to know. You can save substantial amounts of your time and money by choosing the right ticket and taking advantage of the rules under which it is issued. Hopefully this guide will answer many of your questions.
- You Only Need One Ticket
- But I can't issue that ticket!
- What Tickets Are Valid on Luas
- Dublin Region Ticket Zones Explained
- Annual Tickets, Massive Money Savers
- Intercity Tickets are valid for more than the printed destination!
- Break of journey is allowed on Intercity tickets
- Unlimited Travel/Tourist Explorer Tickets
- Identity Cards, When are they needed
- Go Further For Less!
- Discount Cards
- Book Online
- Combined Bus and Rail Tickets
You only need one ticket
We already have integrated ticketing of a sort. If you are traveling from one train station to another you need only one ticket regardless of any bus transfer in between. Yes you can buy a single ticket from Cork to Belfast, Thurles to Sutton, Bray to Galway, from any rail station north or south to any other. The ticket will be automatically valid on both the 90/91 Bus and Luas if your journey requires a transfer between Heuston and Connolly. Cross border tickets are also possible so Waterford Larne on one ticket should be no problem.
Should a member of staff insist that for some reason it is not possible to issue a ticket for start to end, stand your ground it is possible. The I'm not allowed excuse is rubbish, the customer charter states,
We will endeavour to sell you the most appropriate ticket to meet your expressed needs
Irish Rail spotting that Rail Users Ireland highlighted this have now downgraded the charter commitment.
We will try to sell you the best ticket to meet your travel needs Iarnród Éireann Customer Charter, section 4
Now it is true that at times discounts are offered between specific destinations so it can be cheaper to get a ticket to Dublin City Centre and then another one onwards. Staff should know the difference and there is nothing stopping them from issuing both tickets at the same time.
If I'm in Limerick and want to go to Belfast I want the simplest cheapest option which is one ticket. We have amassed a collection of tickets issued outside Dublin to DART destinations and from DART stations to Intercity stations, it works. It is possible for the booking office in Cork (or anywhere else for that matter) to issue a single between Bray and Tara Street if someone asked.
So instead of buying and paying for 3 tickets, queue once, buy just one, avoid the queue for the Luas ticket machine and save a few euro into the bargain.
This is one of the most common complaints, you have done your homework and want a certain ticket and you meet a ticket clerk who either doesn't know how to issue the ticket or claims it can only be issued at a certain station.
The ticket machines behind the counter are identical at all stations and all are programmed the same. It is the fault of lazy ignorant or untrained staff not the equipment.
Valid or Luas or Not ?
Many train tickets are valid on Luas for the transfer between Heuston and Connolly/City Centre. Put simply if the ticket is printed with incl feeder service, I.F.S or LUAS it is valid between Connolly and Heuston. Be sure to ask when purchasing your ticket for Luas validity. For tickets purchased which require a transfer from Heuston to Connolly (e.g. Limerick-Belfast) they should be valid automatically. If you are using a ticket vending machine, select 'Dublin City Centre' as destination and then choose either 'Luas + Bus' or 'Bus only' logically enough 'Bus only' is only valid on the 90/91/145 buses
If you want to book online and need the 90 or Luas to either Heuston or Connolly to start (or complete) your journey use 'Dublin City Centre' in the journey planner and you may book online. The Luas add on fare is €1.60 adult, €0.90 child single and €3.20 adult, €1.80 child return. Note the standard peak single fare on Luas is €1.70 if bought separately.
The definitive guide may be found here. This is the official agreed list of tickets valid and not valid issued by the RPA and Veolia.
The pricing structure and validity of many weekly, monthly and annual tickets is expressed on a zonal basis in the Greater Dublin Region. Tickets are valid for all journeys within specified zone. The details of these zones is not available in recent timetables for reasons unknown.
|Inner Short Hop:||Rush & Lusk, Maynooth, Hazelhatch & Celbridge, Bray|
|(Outer) Short Hop:||Balbriggan, M3 Parkway, Maynooth, Hazelhatch & Celbridge, Kilcoole (All Luas and Dublin Bus services are within this zone)|
|Medium Hop:||Gormanston, Kilcock and Sallins & Naas|
|Long Hop:||Drogheda, Enfield, Kildare and Wicklow|
|Giant Hop:||Dundalk, Mullingar, Tullamore, Portlaoise, Carlow and Gorey|
Fares for the Short Hop zone may be found here Tickets are issued as rail only or a combination of rail/bus/luas
If you are a daily commuter, you really need to think about getting an annual ticket. It could save you several hundreds of euro per year whilst offering you the freedom to travel when you want without having to queue. Through the Taxsaver / Easi Travel Plan you can pay through a deduction from your salary. Depending on how decent your employer is you either pay in one go or spread it over 12 months. You receive tax relief at up to 52% at source on the value of the ticket, all of a sudden what was good value is now excellent.
A hidden and little used facility available to those with Bus only or Bus and Rail short hop zone annual tickets in Dublin is that they are valid on all Nightlink services (a saving of €5 each time) and also on all Airlink bus 747, weekly and monthly tickets are not. Generally Luas annual tickets are valid on Christmas late night Luas services as well.
- €1230 for a Short hop Zone Rail Only
- €1550 for a Short hop Zone Rail + Luas/Bus Heuston-Connolly/Georges Dock ONLY
- €1420 for a Short hop Zone Bus and Rail
- €1610 for a Short hop Zone Luas and Rail
- €1980 for a Short hop Zone Bus, Luas and Rail
- €4050 for all Iarnród Éireann services
Please note these fare apply for tickets commencing November 1 2012
Annual tickets are available on a point to point basis for long distance commuters, specific station to station combinations are available on request. More fares available here, if the annual quoted fare is €4,050 point to point you should purchase the all Iarnród Éireann services ticket so when not travelling to work you can travel anywhere for no extra cost.
Full details are available from Iarnród Éireann's website on this page
A hidden gem in the terms and conditions is that given your end destination could be a within reach of a number of rail lines, normal single and return tickets may be used interchangeably on adjacent lines. So a passenger could buy a return to Cork, travel to Cork and upon return board in Millstreet for Dublin. You may have to pay the difference in value between the tickets to complete the journey where a difference exists
For example you travel Dublin Limerick but want to return from Cork its €71.00* Dublin Cork, but €58.00* Dublin Limerick, you pay €13*.
* Fares on these routes have since changed.
|Purchased For||Valid also:|
|Dublin - Cork||Dublin - Limerick|
Dublin - Waterford
Dublin - Tralee
|Dublin - Limerick||Dublin - Cork|
Dublin - Galway
Dublin - Tralee
|Dublin - Tralee||Dublin - Cork|
Dublin - Limerick
|Dublin - Waterford||Dublin - Cork|
Dublin - Rosslare
|Dublin - Galway||Dublin - Limerick|
Dublin - Westport/Ballina
|Dublin - Westport/Ballina||Dublin - Sligo|
Dublin - Galway
Say you are travelling from Dublin to Cork and decide to stop in Thurles to have lunch or see a GAA match, do you need two tickets? The answer is no, a Dublin-Cork single or return is all you need!
8.1 - Except as may be specified in the publications and notices of the and applicable to Iarnród Éireann, the holder of a single ticket may break his or her journey at intermediate station on any route for which the ticket is valid within the period of validity of the ticket. Iarnród Éireann Conditions of Carriage, Nov 2004 ed, Section A 8.1
An intercity journey is any journey which occurs outside the suburban areas e.g. Short Hop zone in Dublin or between Cobh and Cork or a journey which starts within a suburban area to any destination beyond it.
A wide range of tickets exist normally targeted at tourists, which allow unlimited travel around the country by rail and by rail and bus. These are normally for tourists but could be useful if you need to make a number of long journeys over a short period of time.
Options are as follows:
4 Day Trekker Ticket, valid for 4 consecutive days, all Irish Rail Services. Adult €110.00 (Note no child fare exists)
Irish Explorer Rail, valid 5 days of travel out of 15 consecutive days, all Irish Rail Services. Adult €160.00 Child €80.00
Irish Explorer Rail and Bus, valid 8 days of travel out of 15 consecutive days, all Irish Rail Services and all Bus Eireann services. Adult €245.00 Child €123.00
Note these are standard class fares only and none of these tickets are valid on Dublin Bus services.
Put simply, all weekly, monthly and annual tickets require ID cards. A neat trick to getting an ID card valid for both bus, Luas and rail is to visit the Dublin Bus office on O'Connell Street Dublin who for €3 will take your photograph and give you the card while you wait. Alternatively ID cards are available upon production of passport-sized photograph from most main stations. A CIE issued ID card can be used on Luas was well, but not the other way around.
ID is not required for 1, 3 and 7 day point to point tickets.Students
It must be noted that a special ID card is required by most railways across Europe to avail of student fares, Irish Rail is no different. The Irish student travel card is available to all students in full time education aged 16 or over. These cards are available from the student unions of many colleges and can be applied for by post by filling out the form available here www.studenttravelcard.ie
Note the Student Travel Card is accepted in Northern Ireland and the Translink Student Discount Card is accepted by Irish RailPrimary and Secondary School Children
Child, Schoolchild and Scholar tickets for the Dublin short hop zone are ONLY available from booking offices due to high levels of fraudulent travel by adults. The smartcard option is highly recommended, the application form may be downloaded for 12-15 years old or for 16-18 years old
Iarnród Éireann operate a 3 level fare system, suburban, twin track intercity and single track intercity. Where services are infrequent, slow and prone to poor reliability i.e. single track lines like Dublin Rosslare fares are set much lower than the premier lines such as Dublin Cork/Limerick/Belfast where journey times are competitive, services frequent and reliability generally better than others. While there is some logic to this in that you pay a premium for fast journeys and reliability, the implementation on the ground however seems to be organised to extract the maximum amount of money out of the unsuspecting public.
- Kildare Dublin day return €18.50
- Athy Dublin day return €15.40
The more cunning of course will see an opportunity here, if you buy a Athy Dublin return from Kildare station the day before which is possible but IE have a plan to catch you out, hidden in the bye laws is this curious statement:
6. When the fare to an intermediate station exceeds the fare to a more distant station, no person shall, for the purpose of travelling to such intermediate station, take or use or attempt to use a ticket for the more distant station with intent to avoid payment of the additional fare to such intermediate station. The liability to or infliction of any penalty incurred by the contravention of this Bye-Law shall not prejudice any right of the Board to treat such ticket as forfeited and to recover the full fare for the distance actually travelled by the offender. SI 109 1984
Rail Users Ireland does not condone fare evasion, however, in this case it is clear a discriminatory fare policy is in place, Kildare and Newbridge pay some of the highest fares per mile of anywhere in Ireland.
Though not publicly announced by Iarnród Éireann, a tender was issued recently to conduct an extensive study into ticketing and fares. This will hopefully lead to a resolution of the abnormalities in the fare structure. Even at the risk of being lynched by an angry mob at public meetings, Iarnród Éireann refuse to alter the current state of affairs. It does appear that off peak fares may be replaced with a Ryanair style pricing system where off peak seats will be offered at lower price, the pricing varying to best fill the train "yield management" as it is known, the maximum fare is the existing one.
Heavily discounted travel single and return tickets issued for intercity journeys only (beyond the short hop zone). Return tickets valid for one month with no restrictions. Weekly and monthly tickets also available in the Greater Dublin region. You may book online at no extra charge. Special ID card required
16-25 Railcard / Faircard
Discounted travel, returns tickets valid for one month for the return portion. Available only to those under 26. Special ID required at a cost is €10, need proof of age and a passport sized photograph is required to get card issued. You may book online at no extra charge.
As of Jan 1st 2013 this card has been discontinued, existing card's will continue to be accepted until expiry.
You can book online. You can purchase tickets for most intercity services online and seat reservations are available on all Dublin-Cork/Belfast services as well as significant number of Dublin/Limerick/Galway/Waterford/Westport/Rosslare services. Reservations are available on most Dublin Sligo services
- Go to http://www.irishrail.ie/
- Enter your start and destination stations and travel dates. Note use 'Dublin City Centre' if you need the bus/Luas to reach Heuston or Connolly
- Click on Search Reservations for x number of passengers
- Click Go
- You then select the train you want, note, not all trains have reserved seats
- You then can optionally select the exact seat you want from those available
- As a rule of thumb when selecting seats the right end of the coach on the website always points towards Dublin, except if you board in Waterford or Thomastown.
Things to watch for, certain ticket types such as family tickets can't be booked online. If you are quoted a fare which is more than what you normally pay, its probably wrong.
Collect tickets from any station with a ticket vending machine or at main stations the booking office will also issue reservation tickets. You must have the booking reference code with you to collect your tickets and you may be asked for some proof of identity.
- Discounted seats are available on EVERY single intercity service on EVERY route including Dublin Belfast
- Book three days in advance
1 day and 3 day rambler tickets valid both on bus and rail in the short hop zone are available as are weekly, monthly and annual tickets.
For long distance commuters combined Bus Eireann and Irish Rail tickets are available. These are weekly or monthly tickets. These are known as Medium, Long and Giant Hop tickets. See here for a listing of which towns are in which zones.
It is possible to buy a single ticket allowing you to travel from any DART station to Dublin Airport via the city centre using the 747/748 bus service, current price is €7.40, only €1.40 more than the normal bus only price.
Through tickets are available to/from destinations served by the following bus routes, the 114 from Blackrock Station and the 203 service between Dublin Airport Malahide and Sutton. These tickets can only be issued to or from DART stations.
In the recent past it was possible to buy a 'DART in Nightlink Home' ticket which allowed someone to travel by DART to the city centre and then return home later using the Nightlink bus service. We are unsure if this ticket is still available.