Lost Luggage

halo 2 · 06-12-2009, 23:05

Hi,

I recently accidently left a gym bag on a Howth bound DART. When I asked in Howth station I was told they didn't have it and was informed that all bags were either kept in the station they were found or delivered to lost luggage in Pearse. I went to Pearse station and enquired there but was shown two bags and told they were the only two bags they had. I was then given the number of Fairview and told I could ring them to enquire. I did this and was told they only had plastic bags or an umbrella.

Now I don't know if this is really the situation or if the employees were just anxious to get rid of me but does anyone else find it odd that the entire Dublin DART + Commuter network only produced 2 items of luggage?

Now I don't know how long they hold stuff for but I would assume several weeks and considering the amount of trains packed with commuters for 18 hours of the day 7 days a week would produce considerable amounts of lost luggage.

So I was wondering what actually happens to lost luggage on the DART. Do I really have to ring up all 30+ stations in the hope that one of them has my bag

Or is there another central location for lost luggage that I haven't been told about. Or should I forget about finding the bag as it seems to me their isn't really much of a lost luggage policy in place.

halo 2.

Colm Moore · 06-12-2009, 23:33

I imagine they are meant to keep it for 3 months.

I suspect a lot would "disappear" into the hands of less scrupulous passengers.

DangerM · 07-12-2009, 08:21

A friend of mine left her bag on an inbound train from Leixlip and was sent from one station to the next when trying to locate it. It eventually turned up at the Lost & Found in Pearse station a good few days later. They insisted on opening it up while she was on the phone to verify it was hers and went through her belongings asking her to name them off before they would allow her to come in and collect it.

James Howard · 07-12-2009, 09:04

In five years of commuting, I have left two jackets, three phone chargers and too many flasks to count on the train.

I don't even bother asking any more. I have no idea what anybody would want with 10 year-old *******ed jackets but for whatever reason nothing ever turns up. Perhaps IE just bin stuff they think is unlikely to be claimed. I just take a bit more care now when packing up.

But I left a briefcase on a DART about 15 years ago and got a phone call 20 minutes later (number was on a business card in it) from Blackrock DART station.

Mark Gleeson · 07-12-2009, 09:18

If you know you have left something behind, talk to the ticket clerk at the station you got off at and then moves can be made to get the item and send it back by train

Falling that contact the destination station, then the either the DART office, the Southern and Western Heuston or Northern and Eastern Connolly.

Just remember in most European countries they blow up lost luggage

chris · 07-12-2009, 11:50

I left a suitcase behind on the Enterprise when we were unexpectedly put off the train at Dundalk to wait on a train being sent down by NIR. By the time I remembered, the train had returned empty towards Drogheda.

Since this was the night of the Skerries derailment, I wasn't sure whether the train had made it back to Connolly, or only only gone to Drogheda, so I didn't mind ringing both. Connolly were very insistent they didn't have it. Drogheda denied the train's existence. Finally I got someone from Dundalk to ring up Connolly, and they confirmed the case was there. Got it back the next day, even involving a change at Portadown

06-12-2009, 23:05	#1
halo 2 New to the board Join Date: May 2006 Posts: 6	Lost Luggage Hi, I recently accidently left a gym bag on a Howth bound DART. When I asked in Howth station I was told they didn't have it and was informed that all bags were either kept in the station they were found or delivered to lost luggage in Pearse. I went to Pearse station and enquired there but was shown two bags and told they were the only two bags they had. I was then given the number of Fairview and told I could ring them to enquire. I did this and was told they only had plastic bags or an umbrella. Now I don't know if this is really the situation or if the employees were just anxious to get rid of me but does anyone else find it odd that the entire Dublin DART + Commuter network only produced 2 items of luggage? Now I don't know how long they hold stuff for but I would assume several weeks and considering the amount of trains packed with commuters for 18 hours of the day 7 days a week would produce considerable amounts of lost luggage. So I was wondering what actually happens to lost luggage on the DART. Do I really have to ring up all 30+ stations in the hope that one of them has my bag Or is there another central location for lost luggage that I haven't been told about. Or should I forget about finding the bag as it seems to me their isn't really much of a lost luggage policy in place. halo 2.

06-12-2009, 23:33	#2
Colm Moore Local Liaison Officer Join Date: Dec 2006 Posts: 5,442	I imagine they are meant to keep it for 3 months. I suspect a lot would "disappear" into the hands of less scrupulous passengers. __________________

07-12-2009, 09:04	#4
James Howard Really Really Regluar Poster Join Date: Aug 2009 Location: Sligo Line Posts: 1,115	I've given up on Lost Luggage In five years of commuting, I have left two jackets, three phone chargers and too many flasks to count on the train. I don't even bother asking any more. I have no idea what anybody would want with 10 year-old *******ed jackets but for whatever reason nothing ever turns up. Perhaps IE just bin stuff they think is unlikely to be claimed. I just take a bit more care now when packing up. But I left a briefcase on a DART about 15 years ago and got a phone call 20 minutes later (number was on a business card in it) from Blackrock DART station.

07-12-2009, 09:18	#5
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	If you know you have left something behind, talk to the ticket clerk at the station you got off at and then moves can be made to get the item and send it back by train Falling that contact the destination station, then the either the DART office, the Southern and Western Heuston or Northern and Eastern Connolly. Just remember in most European countries they blow up lost luggage __________________ Unhappy with new timetable - let us know

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07-12-2009, 08:21	#3
DangerM Regular Poster Join Date: Feb 2009 Location: Wicklow Posts: 92	A friend of mine left her bag on an inbound train from Leixlip and was sent from one station to the next when trying to locate it. It eventually turned up at the Lost & Found in Pearse station a good few days later. They insisted on opening it up while she was on the phone to verify it was hers and went through her belongings asking her to name them off before they would allow her to come in and collect it.

07-12-2009, 11:50	#6
chris Regular Poster Join Date: Dec 2007 Location: Cambridge Posts: 131	I left a suitcase behind on the Enterprise when we were unexpectedly put off the train at Dundalk to wait on a train being sent down by NIR. By the time I remembered, the train had returned empty towards Drogheda. Since this was the night of the Skerries derailment, I wasn't sure whether the train had made it back to Connolly, or only only gone to Drogheda, so I didn't mind ringing both. Connolly were very insistent they didn't have it. Drogheda denied the train's existence. Finally I got someone from Dundalk to ring up Connolly, and they confirmed the case was there. Got it back the next day, even involving a change at Portadown