Contact Us

Passenger Issues

To ensure protection under Irish Rail customer charter and also EC regulation EC1371/2007 please file your complaint with Irish Rail in the first instance http://www.irishrail.ie/contact-us

Please use the report issues form or by email info@railusers.ie

Timetable queries

Please contact Irish Rail, Rail Users Ireland cannot provide timetable information.

Delays & Disruption Queries

For live travel updates please see our twitter http://twitter.com/RailUsersIe.

Fare & Ticketing queries

Calculate the fare for (almost) all journeys within Irish Rail's network, fare calculator. Further queries should be directed to Irish Rail directly as Rail Users Ireland does not have access to the magic whats the fare manual.

Membership

If you are interested in joining Rail Users Ireland, please visit get involved.

Follow us on Twitter

Join us at http://twitter.com/RailUsersIe.

Follow us on Blue Sky

Join us at https://bsky.app/profile/railusersie.bsky.social

Media Inquiries

Please contact either:

Mark Gleeson +353 (0)86 864 2583 mark.gleeson@railusers.ie

Thomas J Stamp +353 (0)85 771 4950 thomas.stamp@railusers.ie

* If we are not able to take your call, please leave a message or email us

Snail Mail

To contact Rail Users Ireland by post, send all questions / information to:

Rail Users Ireland
C/O Thomas J Stamp
Clonboo
Templetouhy
Thurles
Co Tipperary.