Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Irish Rail Customer Service Issues > Commuter Services
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
Thread Tools Search this Thread Display Modes
Unread 15-05-2006, 14:30   #1
d8boy
Member
 
Join Date: May 2006
Location: Dublin
Posts: 12
Default IE's ticket machines & through LUAS tickets

I am currently travelling most days from Clontarf to the Thomas St area, generally DART Killester-Connolly and Luas Connolly-Four Courts.

Fed up playing two fares, and armed with the information from this site:
http://www.platform11.org/passenger_info/ticketing.php and
http://www.luas.ie/ftp/head3_US/IR%20Ticketing.pdf
I used the ticket machines at Killester to try buy a ticket valid for Luas. The mchine did not offer a destination of Heuston so I chose Cherry Orchard which was 1.65 instead of 1.35: still a lot cheaper than buying 2 tickets. I checked the "More pasengers/Feeder bus ?" option but it just brought me to dialogue about adding more passengers, there was no option about choosing a feeder bus (or indeed tram).

The ticket didn't bear any information about whether it was valid on Luas or the bus- it just had Killester - Cherry Orchard. The "Irish Rail and Luas Ticketing" PDF doesn't include any examples of the tickets produced by the self service machines - it may predate their widespread introuction. I made the journey and figured if I met any inspectors that I would face an argurment but I didn't meet any.

Does anyone know if such a ticket is valid on Luas? If not is there some other ticket I can but to avoid paying twice? I only make this particular journey one way and my entire daily train & tram bill is 3.70 so a weekly ticket is not worthwhile.

Of course in any normal city such a ticket would automatically be valid for any destination in the same zone, but everyone here knows that...
d8boy is offline   Reply With Quote
Unread 15-05-2006, 14:37   #2
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

Firstly the ticket machines can't issue tickets which are luas valid, its a known issue and IE management have agreed with that it should be possible and a software update is coming, its not ideal but we have a timescale

The correct Luas valid fare would be €2.35, €1.35 + €1

Secondly the ticket clerk in the station should be able to issue a ticket valid to Heuston on Luas, it is possible the key is to get the IFB on the ticket

Only thing I can recommend is the Luas smart card as its 15 cent a trip cheaper than Luas singles

Last edited by Mark Gleeson : 15-05-2006 at 14:44.
Mark Gleeson is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 03:28.


Powered by vBulletin
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.