On train information and the lack thereof, post your experience

ThomasJ · 05-01-2017, 18:34

I know this is a ghost thread at this stage but I had to post this https://mobile.twitter.com/Antonmcm/...70030324170752

Jamie2k9 · 05-01-2017, 20:37

Oh dear!, prehaps by accident driver hit 9 instead of 8 as part of ID or set change last minute.

shweeney · 09-01-2017, 16:14

I note IR have solved the problem of the DART in-carriage electronic maps being inaccurate.

By turning them off, and in some cases covering them over with a cardboard map. Success! I'm sure when IR buy their next set of trains, they'll make a big song and dance about the sophisticated PIS onboard, only to quietly turn them off a few years later because they can't be bothered maintaining them.

Jamie2k9 · 09-01-2017, 21:06

I think they have been off with a long time. No easy or cheap fix possible. Its Clongriffin that caused them all the problems isn't it?

James Howard · 10-01-2017, 08:06

Whatever the reasons for it, that is a really nasty screw-up to have to face as a passenger. Irish Rail always seem to treat passenger information as an optional extra - sure everyone knows where they are going.

I first came across those electronic light-up maps in Tokyo over 20 years ago and they were fitted to pretty old trains. Needless to say they worked flawlessly. I found it far easier to get around Tokyo than I did to get around Dublin despite not having a shared common language with any railway staff and not even being able to read their native character set. But their electronic passenger information worked every time where fitted and every driver announced every stop every time on a PA that worked consistently, clearly and loudly and said nothing else.

This is nothing to do with scale or investment - it's purely due to staff that give a damn. In Irish Rail, giving a damn is optional - most people do but enough don't to make for an inconsistent experience.

Dublin13 · 16-01-2017, 23:05

Simple solution to all of the issues with the 29000 and 86xx class PIS is to fit the same system that was used in the 81xx class since that system is very reliable and a proven off the shelf system that was used by Siemens in many other different trains.

System in the other trains is cheaper and less reliable and built to a price rather than a specifications to win the tender for new stock.

Colm Moore · 20-01-2017, 18:47

Quote:

Originally Posted by Dublin13

System in the other trains is cheaper and less reliable and built to a price rather than a specifications to win the tender for new stock.

Much of the problem is poor data, e.g. new stations not added or drivers logging into the system with the wrong train ID.

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05-01-2017, 18:34	#1
ThomasJ Member Join Date: Dec 2005 Location: Clonsilla Posts: 2,812	I know this is a ghost thread at this stage but I had to post this https://mobile.twitter.com/Antonmcm/...70030324170752

05-01-2017, 20:37	#2
Jamie2k9 Really Really Regluar Poster Join Date: Jun 2010 Posts: 2,146	Oh dear!, prehaps by accident driver hit 9 instead of 8 as part of ID or set change last minute.

09-01-2017, 16:14	#3
shweeney Regular Poster Join Date: Mar 2006 Posts: 180	I note IR have solved the problem of the DART in-carriage electronic maps being inaccurate. By turning them off, and in some cases covering them over with a cardboard map. Success! I'm sure when IR buy their next set of trains, they'll make a big song and dance about the sophisticated PIS onboard, only to quietly turn them off a few years later because they can't be bothered maintaining them.

09-01-2017, 21:06	#4
Jamie2k9 Really Really Regluar Poster Join Date: Jun 2010 Posts: 2,146	I think they have been off with a long time. No easy or cheap fix possible. Its Clongriffin that caused them all the problems isn't it?

10-01-2017, 08:06	#5
James Howard Really Really Regluar Poster Join Date: Aug 2009 Location: Sligo Line Posts: 1,115	Whatever the reasons for it, that is a really nasty screw-up to have to face as a passenger. Irish Rail always seem to treat passenger information as an optional extra - sure everyone knows where they are going. I first came across those electronic light-up maps in Tokyo over 20 years ago and they were fitted to pretty old trains. Needless to say they worked flawlessly. I found it far easier to get around Tokyo than I did to get around Dublin despite not having a shared common language with any railway staff and not even being able to read their native character set. But their electronic passenger information worked every time where fitted and every driver announced every stop every time on a PA that worked consistently, clearly and loudly and said nothing else. This is nothing to do with scale or investment - it's purely due to staff that give a damn. In Irish Rail, giving a damn is optional - most people do but enough don't to make for an inconsistent experience.

16-01-2017, 23:05	#6
Dublin13 Regular Poster Join Date: Dec 2015 Posts: 130	Simple solution to all of the issues with the 29000 and 86xx class PIS is to fit the same system that was used in the 81xx class since that system is very reliable and a proven off the shelf system that was used by Siemens in many other different trains. System in the other trains is cheaper and less reliable and built to a price rather than a specifications to win the tender for new stock.