Automatic ticket checking in Heuston

[Ron Burgundy]

This morning the guy at the gate insisted everyone try their ticket in the machine even when they all said they don't work. Massive que developed and another staff member then came over to open the gate to everyone and stop the farce.

I pay over 2k a year for my ticket and if they put in this system i expect it to work with my ticket. I don't want an excuse and i don't want to be told to go to a building beside Connolly to get another ticket ( time and effort on my part )

When you are in a hurry for a train and your ticket doesn't work it can become a real pain trying to get through these barriers.

I don't get a new ticket until April and i sick of this rubbish on a daily basis.

[Colm Moore]

Originally Posted by Ron Burgundy

I pay over 2k a year for my ticket and if they put in this system i expect it to work with my ticket. I don't want an excuse and i don't want to be told to go to a building beside Connolly to get another ticket ( time and effort on my part )

Have them send a replacement to your local station and return you old one when you collect it.

No guarantee how long it will last though.

[Ron Burgundy]

Originally Posted by Victor

Have them send a replacement to your local station and return you old one when you collect it.

No guarantee how long it will last though.

I think that might be a little too hard for the staff in Portarlington, unless i write what i want out in crayon

[Oisin88]

Have they given up on ticket validation in Heuston already having spent all the money?
Almost every evening all passengers on my train walk through an open gate that says "turas in aisce." Sometimes there is an Irish Rail employee somewhere near, sometimes there isn't. Tickets are still checked on the train.

[Ron Burgundy]

Originally Posted by Ron Burgundy

This morning the guy at the gate insisted everyone try their ticket in the machine even when they all said they don't work. Massive que developed and another staff member then came over to open the gate to everyone and stop the farce.

I pay over 2k a year for my ticket and if they put in this system i expect it to work with my ticket. I don't want an excuse and i don't want to be told to go to a building beside Connolly to get another ticket ( time and effort on my part )

When you are in a hurry for a train and your ticket doesn't work it can become a real pain trying to get through these barriers.

I don't get a new ticket until April and i sick of this rubbish on a daily basis.

This is happening again and how they can keep this system in place when it is clearly not working is beyond me.