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28-07-2008, 10:48
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#1 |
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New to the board
Join Date: May 2006
Location: Dublin & Cork
Posts: 14
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got refund
Hurray! Almost exactly 6 weeks to the day when I sent in my application, I got €17 in vouchers. The vouchers are a little annoying, since I rarely go to the ticket office any more and book online instead. It would have been better if they had refunded my credit card, but then they wouldn't be sure that I would use the train again.
 It would be very handy if you could redeem the vouchers when making a booking online, but I suppose I should be happy that I got anything from IÉ at all.  |
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28-07-2008, 10:53
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#2 |
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Technical Officer
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
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EU law will make the vouchers illegal if the customer requests a cash refund.
Bad news is they stick your name on the vouchers so we can't arrange a cash for vouchers exchange program.
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