Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Irish Rail Customer Service Issues > Intercity and Regional > Dublin Cork
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Unread 05-12-2007, 13:02   #34
markpb
Member
 
Join Date: Dec 2005
Posts: 541
Default

Quote:
Originally Posted by Mark Gleeson View Post
You wouldn't do it at an airport would you??
In an airport, you'd find the door physically locked in a way that passengers can't open. This alone tells you that you're not supposed to pass. You'd also find a sign stating the flight number and a status such as 'Not boarding', 'boarding now' or 'gate closed'. You'd also find at least one staff member beside the gate to help passengers. None of those things are true in Heuston in my experience and people who are afraid of missing their train will make their way to it. The only way to stop this is through communication, something IE are inept at. Maybe you're right and the guy was in the wrong but he's a) a customer and b) proof that the system isn't clear for customers.
markpb is offline  
 


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 01:55.


Powered by vBulletin
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.