Security threat to the Peoples Republic (of Cork)

StephenM · 21-05-2007, 23:13

Quote:

Originally Posted by Thomas J Stamp

it may be a desk, but there ain't no customer service there.

Great conclusion! Heuston is generally pretty poor at best, once when I asked about the Mayo line alternate arrangements (For the CTC) they were friendly, just the once!

Colm Moore · 24-05-2007, 23:02

It would cost, but you could go to the swimming pool at Tara Street, pay for a swim, use the free lockers, come back, pay for another swim and get your bags.

craigybagel · 25-05-2007, 21:54

Funny how a security threat that exists in Kent station doesnt exist across the river in Parnell Place Bus station i leave my bags there all the time instead.

As for bus aras i used theirs once because of Connolly being full. Left my bags there 9 at night no problem (apart from having to pay more than at Connolly.why?!). Came back at 630 am the following morning (Busaras having been open for at least half an hour) went down to the lockers tried to put in my ticket to reclaim my bags only to see written on the screen "Out of service".

So i go to find a member of staff. But there arent any at that time of day not even in the ticket office. All there is is the Polish security guards. So i look for a number to call. Nothing. So i sit in Busaras watching the clock counting down the time to the departure of my bus to cork at 7 (Aircoach). Eventually the ticket office opens I tell them of my problem and in fairness to them they call the porter (who also arrives for work at 7) who goes down to open the locker and get my bag.

I asked him what to do if this happens and the answer is i wait till 7.

So were left with lockers that:
*Cost more than IEs
*More Unreliable than IEs
*When they break, you can only get your stuff out at certain times

And for all this hassle, the extra delay in getting to cork, waiting for the next bus, and all the hassle that i went through did i get a refund? or even a hint of an apology? Did i F**K.

I know people moan about IE a lot on here, and there are some things that BE do a lot better, but when it comes to running there stations, IE win hands down....

Oisin88 · 30-05-2007, 20:22

Just realised that Heuston has no luggage minding or lockers either. What the hell is the story? According to the website Limerick has luggage minding, so why not the busiest station in the country?

2Funki4Wheelz · 31-05-2007, 08:59

Heuston used to, are they gone? I remember leaving all my bags there (€3 maybe) and heading back into town after missing a Galway train, I think they were over near the toilets?

Thomas J Stamp · 31-05-2007, 12:06

they were ment to reopen in May. This means December. More than likely it'll be included in T21 as a major milestone to be reached.

30-05-2007, 20:22	#4
Oisin88 Member Join Date: May 2006 Location: Dublin Posts: 608	Just realised that Heuston has no luggage minding or lockers either. What the hell is the story? According to the website Limerick has luggage minding, so why not the busiest station in the country? __________________ !

31-05-2007, 08:59	#5
2Funki4Wheelz Member Join Date: Oct 2006 Location: Portarlington Posts: 397	Heuston used to, are they gone? I remember leaving all my bags there (€3 maybe) and heading back into town after missing a Galway train, I think they were over near the toilets? __________________ Customer Service costs nothing...

31-05-2007, 12:06	#6
Thomas J Stamp Chairman/Publicity Join Date: Dec 2005 Location: The Home of Hurling Posts: 2,708	they were ment to reopen in May. This means December. More than likely it'll be included in T21 as a major milestone to be reached. __________________ We are the passengers

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24-05-2007, 23:02	#2
Colm Moore Local Liaison Officer Join Date: Dec 2006 Posts: 5,442	It would cost, but you could go to the swimming pool at Tara Street, pay for a swim, use the free lockers, come back, pay for another swim and get your bags.

25-05-2007, 21:54	#3
craigybagel Regular Poster Join Date: Apr 2006 Location: Wicklow Kilbarrack cork and all stations between Posts: 74	Funny how a security threat that exists in Kent station doesnt exist across the river in Parnell Place Bus station i leave my bags there all the time instead. As for bus aras i used theirs once because of Connolly being full. Left my bags there 9 at night no problem (apart from having to pay more than at Connolly.why?!). Came back at 630 am the following morning (Busaras having been open for at least half an hour) went down to the lockers tried to put in my ticket to reclaim my bags only to see written on the screen "Out of service". So i go to find a member of staff. But there arent any at that time of day not even in the ticket office. All there is is the Polish security guards. So i look for a number to call. Nothing. So i sit in Busaras watching the clock counting down the time to the departure of my bus to cork at 7 (Aircoach). Eventually the ticket office opens I tell them of my problem and in fairness to them they call the porter (who also arrives for work at 7) who goes down to open the locker and get my bag. I asked him what to do if this happens and the answer is i wait till 7. So were left with lockers that: Cost more than IEs More Unreliable than IEs When they break, you can only get your stuff out at certain times And for all this hassle, the extra delay in getting to cork, waiting for the next bus, and all the hassle that i went through did i get a refund? or even a hint of an apology? Did i F*K. I know people moan about IE a lot on here, and there are some things that BE do a lot better, but when it comes to running there stations, IE win hands down....