This morning the guy at the gate insisted everyone try their ticket in the machine even when they all said they don't work. Massive que developed and another staff member then came over to open the gate to everyone and stop the farce.
I pay over 2k a year for my ticket and if they put in this system i expect it to work with my ticket. I don't want an excuse and i don't want to be told to go to a building beside Connolly to get another ticket ( time and effort on my part )
When you are in a hurry for a train and your ticket doesn't work it can become a real pain trying to get through these barriers.
I don't get a new ticket until April and i sick of this rubbish on a daily basis.
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