Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Irish Rail Customer Service Issues > Commuter Services > Longford-Maynooth-Dunboyne-Clonsilla-Dublin line
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
Thread Tools Search this Thread Display Modes
Unread 27-01-2016, 13:12   #1
JohnnyBoy
New to the board
 
Join Date: Oct 2013
Posts: 27
Default Leap cards for Edgeworthstown

So, I'm back on the train again (don't ask) and I've bought a monthly ticket through the taxsaver scheme in work. What's arrived is a leap card. All well and good but the leap card website (which is woefully out of date) says that you have to tag on and off or you're liable to a fine. So what's the problem? There's no validator in Edgeworthstown (or anywhere past Maynooth from what I can tell). So does this tag on/tag off routine apply to point to point cards? Be great if somebody here could tell me because Iarnrod have proved to be as useless as usual.
JohnnyBoy is offline   Reply With Quote
Unread 27-01-2016, 13:55   #2
berneyarms
Really Regular Poster
 
Join Date: Aug 2013
Posts: 602
Default

Quote:
Originally Posted by JohnnyBoy View Post
So, I'm back on the train again (don't ask) and I've bought a monthly ticket through the taxsaver scheme in work. What's arrived is a leap card. All well and good but the leap card website (which is woefully out of date) says that you have to tag on and off or you're liable to a fine. So what's the problem? There's no validator in Edgeworthstown (or anywhere past Maynooth from what I can tell). So does this tag on/tag off routine apply to point to point cards? Be great if somebody here could tell me because Iarnrod have proved to be as useless as usual.
Presumably you're travelling to/from Connolly or one of the city centre stations?

In that case you just validate the card when using the barriers at that station.

No action is needed at Edgeworthstown.
berneyarms is offline   Reply With Quote
Unread 27-01-2016, 13:58   #3
JohnnyBoy
New to the board
 
Join Date: Oct 2013
Posts: 27
Default

Thanks Berneyarms!
JohnnyBoy is offline   Reply With Quote
Unread 27-01-2016, 15:35   #4
James Shields
Member
 
James Shields's Avatar
 
Join Date: Dec 2005
Location: Drogheda, Ireland
Posts: 1,275
Default

As far as I know, with a point-to-point ticket you're valid to travel on the specified route. However, the first time I used my point-to-point Leap card from Drogheda, the barrier was acting up and the guy just let me through. I was confronted by a ticket inspector on that very journey, and as I hadn't tagged on, the ticket didn't show up on the RPU's scanner.

James
James Shields is offline   Reply With Quote
Unread 27-01-2016, 15:36   #5
James Howard
Really Really Regluar Poster
 
James Howard's Avatar
 
Join Date: Aug 2009
Location: Sligo Line
Posts: 1,115
Default

I've been doing exactly that from Edgeworthstown since my card changed last August without any bother. I've only been asked for a ticket once in the last 5 years and that was just because the ticket collector was dead chuffed with his new Leap card reader and wanted to show me how it worked.
James Howard is offline   Reply With Quote
Unread 01-02-2016, 10:37   #6
JohnnyBoy
New to the board
 
Join Date: Oct 2013
Posts: 27
Default

Kinda sad that I had to ask here (and some colleagues) to get that information. Asked in Edgeworthstown, Connolly (at the information desk no less) and Longford.

The answers were (in order):

1): Leap card?
2): Call taxsaver (sersiously, the only way that guy could have been any more disinterested in helping me would have been if he'd been asleep).
3): Incorrect information (it was my wife who enquired in Longford so it's second hand and they did at least have some clue and try to help)
JohnnyBoy is offline   Reply With Quote
Unread 01-02-2016, 10:47   #7
Dublin13
Regular Poster
 
Join Date: Dec 2015
Posts: 130
Default

To be fair to that guy though, he's far from the only one with an attitude like that.
Dublin13 is offline   Reply With Quote
Unread 01-02-2016, 12:43   #8
James Howard
Really Really Regluar Poster
 
James Howard's Avatar
 
Join Date: Aug 2009
Location: Sligo Line
Posts: 1,115
Default

I tend to find that the smaller the station, the sounder the staff. The guys in Edgeworthstown are generally relatively helpful. In the bigger stations, staff seem to end up spending most of their time chatting with each other and I presume having a good moan about the state of the company.

The staff in Edgeworthstown won't have had any training on leap card and will almost certainly never have actually used one. If they were lucky, there might have been an article in a company newsletter, but you can be fairly sure that if they know nothing about it, it probably isn't their fault.

As for Longford, I remember trying to buy a Sail Rail ticket there once, and they were so unhelpful and useless that I abandoned the whole thing after 20 minutes and just bought it over the phone.
James Howard is offline   Reply With Quote
Unread 01-02-2016, 15:26   #9
JohnnyBoy
New to the board
 
Join Date: Oct 2013
Posts: 27
Default

In fairness to the guy in Edgeworthstown, he wasn't being unhelpful, he just didn't know (probably never had to deal with them).
If the information on the web regarding leap cards was up to date, I wouldn't have had to ask anybody.
JohnnyBoy is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 16:28.


Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.