Originally Posted by Mark Gleeson
Any ticket which is refused is as a result of the ticket being defective, the software glitches last year have been sorted, though it is likely the ticket will need to be replaced before it will work again.
No so; on many occasions my ticket is refused - actually the machine will not even ingest the ticket despite the green light - but works happily for the next dozen occasions. In general, if no-one is using a gate it does not work, if someone else has just gone through, it never fails. If it is refused, it has always worked at another gate.
I have a point to point with Luas/90 addon so it is still the magnetic strip type.
I notice this morning a group of staff dirercting everyone to machines when previously they frequently let people through without checking.