I could tell stories about American students coming to Dublin on academic exchanges, never lost one
But in general a lot of hand holding was required as there really wasn't any planning on their side they expect everything to fall into place for them, and for some crazy reason they seem to have to bring double to standard luggage allowance with them. God help them in somewhere weird and wonderful in the former eastern block
Airport Maynooth is an adventure in itself, but simply asking the driver of the bus to tell her when to get off, and sitting downstairs would almost certainly have solved the problem.
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