Met someone yesterday who tried to get a 10 ish service from Balbriggan to town on the Sunday of the Tallships. Platform was packed, and an already full 4 carriage arrived. Left most passengers behind, especially those with buggies. He said it was even worse on the way in through all stations. Sardines central! As I am sure we have all experienced, a one time user, who asks how do I put up with such a poor service. I tried to explain that normally it is not bad, it is just that Irish Rail cannot cope with big events, or during service failures. Still another potential passenger who will drive in future.
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