Quote:
Originally Posted by Inniskeen
Surely they could develope a more intelligent contingency plan to deal with scenarios of this nature.
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There really seems to be no kind of contingency plan written down within IE. That's my biggest problem with them to be honest, that when something goes wrong everything falls apart and it is clear there is no plan in place to work around the problem.
A simple exercise in looking at possible failures at various locations, categorising them by chance of happening and severity, coming up with a standard workaround and distributing this to CTC and managers to consult and hopefully find a matching failure and follow the workaround would do wonders. At present it seems the response is very ad-hoc.