They could really do with removing some of the ridiculously verbose unnecessary PA announcements.
A simple "Next station : XXXXXXX"
This is : XXXXXXX
would suffice on most commuter services.
There are a lot of announcements on the Cork-Dublin trains that are just far too long winded.
Info messages do not all need to be played one after the other, they can be played after the journey has commenced.
The key information that the passenger needs to hear when bording is the final destination of the train and stations it is calling at.
.....
DO NOT OCCUPY RESERVED SEATS! (Needs to be played at each station)
SMOKING IS ILLEGAL IN ANY PART OF THIS TRAIN (randomly)
PLEASE STOW YOUR LUGGAGE CAREFULLY - DO NOT BLOCK THE WALKWAYS OR LOAD HEAVY ITEMS INTO THE OVERHEAD RACKS (at major stations e.g. at Cork, Heuston, Limerick Junction and Mallow)
They could do away with a lot of the "ladies and gentlemen .." type stuff.
What you need is simple, professional, quick and clear.
They could learn a lot from the way airlines do things.
On the signage thing the name plates above the seats should be highlighted with a sticker or something e.g. a LARGE red RESERVED FOR :
If the seat's free it should display "SEAT VACANT"
Last edited by MrX : 23-09-2008 at 02:03.
|