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Originally Posted by sean
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He decided that he wanted to open the gate and get on. We all know here why they leave the CDE gates closed till last min (as they cant be quite sure its going to work) but come on, just deciding to open a closed gate and get on?
Quote:
Originally Posted by MrX
I've seen them open on many an occasion and I take CityGold fairly regularly. It seems the cleaning staff just leave them open as it's a lot of hassle to close them. As they're cleaning the train they bring the bags back into that area and leave them there.
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Oh yeah, me too.
Quote:
Originally Posted by StephenM
Keith, fair play at writing to IE about that guy he obviously deserved it.
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Yep, glad he was sacked. If you hadnt complained he'd still be in that job assaulting other members of the public.
I dont doubt but for one minuite the experiance that our friend on boards had. It was nasty, the staff seemed universally rude for no reason that was apparent from the post. It's the simple things that keep customers coming back, even if they are hot headed, fustrated and prone to giving out you are supposedly trained to deal with that. Otherwise go get a different job.