More bizarre behaviour. According to their own rules it's a fair bet this was an incident "beyond their control" (you know, like they've been saying everywhere) and so no refund. So why hand out the refund forms in Heuston? Perhaps a little investigation would reveal that the outbound trains could have run anyway, with a speed restriction?
Or, is this another IE smokescreen, like Barry's non-existent buses? Just say or do anything that looks good, it'll be a few months before those who bothered to look for a refund are told they're not entitled to one and we can bury it then, but right now it's great PR?
Answers on a postcard to the usual address.
__________________
We are the passengers
|