[Mark Gleeson]

T & C's are as follows

Terms of Use for the Iarnród Éireann online booking service.

In addition to the terms below, your use of the Iarnród Éireann online booking service is subject to the Terms and Conditions of Use applicable to this website. By using the Iarnród Éireann online booking service, you are agreeing, and you are signifying your agreement, to be bound by the terms below and the said Terms and Conditions of Use.

Bye-laws and Conditions of Carriage.

All tickets are issued subject to the Córas Iompair Éireann Bye-laws and Iarnród Éireann's Conditions of Carriage. For a copy of these documents please write to:

Iarnród Éireann Travel Centre
35 Lower Abbey Street
Dublin 1

Online bookings.

Online bookings may only be made for certain Iarnród Éireann-operated journeys. You can book online for up to six passengers per booking provided that all passengers, including the credit card holder, travel as part of the same booking.

Provisional Bookings.

Provisional bookings cannot be made using the Iarnród Éireann operated journeys. It can only be used for purchasing tickets.

Ticket Rules.

By using the Iarnród Éireann online booking service, you will be subject to the ticket rules applicable to the particular ticket purchased.

Where a reservation has been made a customer must travel on the train that they have reserved on.

If a First Class or Citygold reservation has been made a customer may travel in standard class on another train that day as long as the journey is similar and the replacement train is not fully reserved.

Ticket Only reservations are valid on other services up to the end date of the reservation except in the case where other services are fully reserved.

The following refund rules apply:

Cancelled up to day before travel - 80% refund.
Cancelled on day of travel - 50% refund.
All cancellations must occur before time of travel to be considered eligible for refund.
Tickets must be presented for cancellation.
Changes and cancellations

Please call the Iarnród Éireann Travel Centre at 01 7034070 if you wish to request any changes to or cancellation of a booking made on this website. Depending on the conditions applicable to the ticket purchased, changes to or cancellation of your ticket may not be permitted and/or change/cancellation fees may apply.

Copy of the conditions of carriage
http://www.platform11.org/passenger_info/legal.php