[2Funki4Wheelz]

Thanks Mark, email is really all I can do during work hours (I know it's not the best way) and I'm curious to see how this one pans out. If it drags on I'll be putting it in writing.

edit Call from girl in IE Customer Service who emailed me. Has no record of either refund (or applications for them) and believes Heuston may have dealt with it directly. Has passed the query to them.