Damaged Annual ticket Again!!

ThomasJ · 30-09-2008, 20:21

Try dublin bus HQ on o'connell street. Also try validating it on a bus first. I have and have had no problems

Mark Hennessy · 30-09-2008, 20:33

I think one thing to be careful of is keeping the ticket away from a mobile phone apparently.

One thing that really does look harmful to tickets is those ridiculous plastic covers over the exit machines in Tara. They catch the ticket on its way out and practically fold it in half as it comes out.

I have no idea why they need these.

Mark Gleeson · 30-09-2008, 21:28

The ticket is CIE property, its there problem. This is not new, there have been serious problems in recent times, they seem to occur in clusters. I know someone who has had a ticket for 5 years and had only one replacement issued.

You must deal with the company which sold the ticket. Supposedly there is a form you can fill in and have the replacement sent to your local station for collection. I think they do open on Saturday mornings

Now hopefully next year the tickets will be smartcard so at the new turnstiles a simple wave of the wallet will surfice

The machines in Booterstown have proven to be very troublesome for no reason. Try to choose the ones with the black panel on top they are less damaging.

The advice here

Avoid using the validator on the bus, just show it to the driver. Bus validators are the number one source of trouble

Be very careful with the ticket, don't leave it on top of TV, near a mobile phone, or really anything electrical. The mag stripe is actually rewritten every time it goes through the turnstiles so it nowhere near as robust as an ATM card

Thomas Ralph · 01-10-2008, 20:06

Quote:

Originally Posted by Mark Gleeson

Avoid using the validator on the bus, just show it to the driver. Bus validators are the number one source of trouble

Does that include the smartcard validator or is it just the magstripe validator you're talking about?

Mark Gleeson · 01-10-2008, 20:16

Quote:

Originally Posted by tralph

Does that include the smartcard validator or is it just the magstripe validator you're talking about?

The old white magstripe one, avoid avoid avoid!

ThomasJ · 01-10-2008, 20:59

Ah that explains it i got the bus and rail smartcard from dublin bus and has worked perfectly.

If you got an annual bus and rail through the taxsaver who do you go to?

Mark Gleeson · 01-10-2008, 21:12

If its one with the embedded photo is an Irish Rail issued one, otherwise its a Dublin Bus one

30-09-2008, 21:28	#3
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	The ticket is CIE property, its there problem. This is not new, there have been serious problems in recent times, they seem to occur in clusters. I know someone who has had a ticket for 5 years and had only one replacement issued. You must deal with the company which sold the ticket. Supposedly there is a form you can fill in and have the replacement sent to your local station for collection. I think they do open on Saturday mornings Now hopefully next year the tickets will be smartcard so at the new turnstiles a simple wave of the wallet will surfice The machines in Booterstown have proven to be very troublesome for no reason. Try to choose the ones with the black panel on top they are less damaging. The advice here Avoid using the validator on the bus, just show it to the driver. Bus validators are the number one source of trouble Be very careful with the ticket, don't leave it on top of TV, near a mobile phone, or really anything electrical. The mag stripe is actually rewritten every time it goes through the turnstiles so it nowhere near as robust as an ATM card __________________ Unhappy with new timetable - let us know

01-10-2008, 21:12	#7
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	If its one with the embedded photo is an Irish Rail issued one, otherwise its a Dublin Bus one __________________ Unhappy with new timetable - let us know

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30-09-2008, 20:21	#1
ThomasJ Member Join Date: Dec 2005 Location: Clonsilla Posts: 2,812	Try dublin bus HQ on o'connell street. Also try validating it on a bus first. I have and have had no problems

30-09-2008, 20:33	#2
Mark Hennessy Membership Officer Join Date: Dec 2005 Location: Maynooth Posts: 1,116	I think one thing to be careful of is keeping the ticket away from a mobile phone apparently. One thing that really does look harmful to tickets is those ridiculous plastic covers over the exit machines in Tara. They catch the ticket on its way out and practically fold it in half as it comes out. I have no idea why they need these.

01-10-2008, 20:59	#6
ThomasJ Member Join Date: Dec 2005 Location: Clonsilla Posts: 2,812	Ah that explains it i got the bus and rail smartcard from dublin bus and has worked perfectly. If you got an annual bus and rail through the taxsaver who do you go to?