Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Irish Rail Customer Service Issues > Intercity and Regional > Dublin Sligo
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
Thread Tools Search this Thread Display Modes
Unread 24-08-2007, 14:20   #1
Colm Moore
Local Liaison Officer
 
Colm Moore's Avatar
 
Join Date: Dec 2006
Posts: 5,442
Default Exit validation

I was in Connolly today as the 08:55 Sligo - Dublin Connolly arrived about 3 minutes early.

The majority of people wanted to use the one machine to exit. Is there a need for education here? (no bad suggestions wanted )
Colm Moore is offline   Reply With Quote
Unread 24-08-2007, 15:55   #2
2Funki4Wheelz
Member
 
2Funki4Wheelz's Avatar
 
Join Date: Oct 2006
Location: Portarlington
Posts: 397
Default

If you lack the common sense to move to another machine you deserve to queue.
This even happens in Heuston where people queue to walk through an open door instead opening one themselves.
__________________
Customer Service costs nothing...
2Funki4Wheelz is offline   Reply With Quote
Unread 24-08-2007, 15:58   #3
Mark
Member
 
Join Date: Dec 2005
Location: Northern line
Posts: 1,311
Default

Quote:
Originally Posted by 2Funki4Wheelz View Post
If you lack the common sense to move to another machine you deserve to queue.
This even happens in Heuston where people queue to walk through an open door instead opening one themselves.
Oh the embarressment of going to a closed door only to find it locked! ha ha

Last edited by Mark : 24-08-2007 at 16:01.
Mark is offline   Reply With Quote
Unread 28-08-2007, 18:02   #4
dowlingm
Really Really Regluar Poster
 
dowlingm's Avatar
 
Join Date: Aug 2006
Location: Toronto, Canada
Posts: 1,371
Default

When I and Mrs D hit the subway station in the morning, there are two turnstiles (plus the manned one for cash fare a bit further off). One has a metropass and a token mechanism, the other one takes tokens only.

I have pointed out to my missus that by going ahead of me and putting in her token in the dual-mode one, it holds me up as I can't use the other one for my metropass.

Her answer is that she's left handed and naturally goes for the one on the left. Queueing theory assumes that all options are equally attractive - it doesn't account for the human element!

(now if the cheapskates at TTC would only retrofit a few more turnstiles given the huge increase in metropass sales, that'd be nice too.)
dowlingm is offline   Reply With Quote
Unread 28-08-2007, 21:27   #5
al2637
Member
 
Join Date: Dec 2005
Posts: 191
Default

Just remove the validation and everyones happy
al2637 is offline   Reply With Quote
Unread 29-08-2007, 18:51   #6
Colm Moore
Local Liaison Officer
 
Colm Moore's Avatar
 
Join Date: Dec 2006
Posts: 5,442
Default

Quote:
Originally Posted by 2Funki4Wheelz View Post
This even happens in Heuston where people queue to walk through an open door instead opening one themselves.
Baaaaaaaa! Baaaaaaaa!
Colm Moore is offline   Reply With Quote
Unread 29-08-2007, 21:23   #7
Colm Donoghue
Really Regular Poster
 
Colm Donoghue's Avatar
 
Join Date: Dec 2005
Posts: 873
Default

In Connolly the doors platform side of the barriers funnel people through the barriers nearest the ticket office side though. removing these would let people spread a bit more.
Colm Donoghue is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 14:18.


Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.