Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Irish Rail Customer Service Issues > Intercity and Regional > Dublin Belfast
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
Unread 15-11-2010, 14:31   #1
chris
Regular Poster
 
Join Date: Dec 2007
Location: Cambridge
Posts: 131
Default

Afaik Dun Laoghaire and Bray are on the NI ticketing machines. Most staff don't know this however.

Unlike from the Republic, it is not possible to issue a ticket from N Ireland to any IE station.
chris is offline   Reply With Quote
Unread 15-11-2010, 14:33   #2
irishsaint
Regular Poster
 
Join Date: Aug 2009
Posts: 87
Default

Quote:
Originally Posted by chris View Post
Afaik Dun Laoghaire and Bray are on the NI ticketing machines. Most staff don't know this however.

Unlike from the Republic, it is not possible to issue a ticket from N Ireland to any IE station.
You can only purchase a single or return to Dun Laoghaire, Bray or Howth. Not weekly or monthly season tickets.

Tara and Pearse are free (free onward travel for Enterprise Users) but all other DART stations are not on NIR's ticketing system. I have asked them this already.
irishsaint is offline   Reply With Quote
Unread 15-11-2010, 14:55   #3
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

Actually NIR can issue a ticket to any destination, as the price is based on distance bands, the stations at the band edges are programmed in

Fare to the border, then an add on by distance from there

So a return to Blackrock from Belfast is going to be the same price as Dun Laoghaire so they issue Dun Laoghaire (that said Dun Laoghaire is actually hardcoded in since its considered an NIR station on the system - see the 1950 transport act)

The IE crouzet system can cope will all NIR destinations but applies the same calculation logic with the fares, the S&B TVM's are also programmed at Enterprise stations for all NIR destinations.

Based on European experiences we have one of the most integrated cross border fare systems, it is unheard of to be able to through ticket any to any
Mark Gleeson is offline   Reply With Quote
Unread 15-11-2010, 16:05   #4
irishsaint
Regular Poster
 
Join Date: Aug 2009
Posts: 87
Default

Quote:
Originally Posted by Mark Gleeson View Post
Actually NIR can issue a ticket to any destination, as the price is based on distance bands, the stations at the band edges are programmed in

Fare to the border, then an add on by distance from there
Correspondence from NIR today:

"
Thank you for your e-mail. Our current fare structure does not include weekly fares beyond Dublin however, you do raise a very valid enquiry which we are currently investigating.

At this stage, I would advise that it is likely there would be an increase to your weekly ticket for travel to a DART station from £60.00 to approximately £66.00 (an additional £0.60 per single journey).

Please be assured we are looking into this matter and I will be in contact with you when we have a firm solution.
"
irishsaint is offline   Reply With Quote
Unread 15-11-2010, 16:35   #5
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

The cross border add on matrix (used for all stations beyond Connolly) is purely, single/return

That said Irish Rail taxsaver office has the ability to issue an annual from any station Belfast - Border to anywhere else in Ireland and can quote a price more or less instantly
Mark Gleeson is offline   Reply With Quote
Unread 15-11-2010, 17:16   #6
irishsaint
Regular Poster
 
Join Date: Aug 2009
Posts: 87
Default

Quote:
Originally Posted by Mark Gleeson View Post
The cross border add on matrix (used for all stations beyond Connolly) is purely, single/return

That said Irish Rail taxsaver office has the ability to issue an annual from any station Belfast - Border to anywhere else in Ireland and can quote a price more or less instantly
I asked this before (not taxsaver but general ticketing inquiry) and I was told that I could not get a Monthly from GCD to Newry. I was told I could get Lansdowne to Newry. I can't remember the price but it was not worth it compared to NIR price + 7 Day Rolling DART. It is great for anyone who can avail of the taxsaver though.
irishsaint is offline   Reply With Quote
Unread 16-11-2010, 16:32   #7
chris
Regular Poster
 
Join Date: Dec 2007
Location: Cambridge
Posts: 131
Default

Quote:
Originally Posted by Mark Gleeson View Post
Actually NIR can issue a ticket to any destination, as the price is based on distance bands, the stations at the band edges are programmed in
I appreciate that this might be the case, but NIR staff genuinely don't know it – including the manager of the Adelaide call centre and Enterprise ticket checkers.
chris is offline   Reply With Quote
Unread 16-11-2010, 17:03   #8
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

I've been told straight to the face by the NIR Rail General Manager that it couldn't be done, only for the clerk in Belfast Central to say it was no problem.

Needless to say that issue has gone as high as the North/South body
Mark Gleeson is offline   Reply With Quote
Unread 17-11-2010, 09:03   #9
Thomas Ralph
IT Officer
 
Join Date: Sep 2007
Location: Greenwich, London
Posts: 1,860
Default

Quote:
Originally Posted by Mark Gleeson View Post
I've been told straight to the face by the NIR Rail General Manager that it couldn't be done, only for the clerk in Belfast Central to say it was no problem.

Needless to say that issue has gone as high as the North/South body
The NIR website will gladly price up tickets from anywhere in the North to an assortment of major ROI stations. Rarely however will the fares at the booking office be competitive with web fares.
Thomas Ralph is offline   Reply With Quote
Unread 17-11-2010, 09:11   #10
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

That only appeared after the meetings took place in Belfast and Dublin

Needless to say higher powers were very interested when myself and Thomas Stamp started to expose the abilities of the system. Both IE and NIR seemed to be hiding it in an attempt to fish for cash for a fancy integrated ticketing solution
Mark Gleeson is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 17:23.


Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.