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20-02-2018, 13:09 | #1 |
Chairman/Publicity
Join Date: Dec 2005
Location: The Home of Hurling
Posts: 2,708
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a total disaster. at least the proper refund proceedure was carried out in cork - dont know about tralee/intermediate stops.
most modern fleet in europe. |
20-02-2018, 23:36 | #2 |
Really Regular Poster
Join Date: Sep 2009
Posts: 258
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Does Irish Rail provide free refreshments and taxis to the intended destination as well as full refunds in these circumstances?
I'm pretty sure that's what happens in the UK. I also wonder what the typical take-up of refunds is, given that you have to go the effort of having to claim it back. Last edited by Eddie : 20-02-2018 at 23:38. |
20-02-2018, 23:45 | #3 | |
Really Really Regluar Poster
Join Date: Jun 2010
Posts: 2,146
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Quote:
Full refunds usually apply as well and its not a major thing to claim so suspect it was a costly night but all of their own doing for wasting so much time and/or the unavailability of a pilot man. Last edited by Jamie2k9 : 20-02-2018 at 23:47. |
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22-02-2018, 17:46 | #4 |
Really Regular Poster
Join Date: Oct 2010
Posts: 951
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Why would they need a pilotman ?
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22-02-2018, 18:15 | #5 |
Really Really Regluar Poster
Join Date: Jun 2010
Posts: 2,146
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22-02-2018, 23:23 | #6 |
Really Regular Poster
Join Date: Oct 2010
Posts: 951
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Not necessarily, a remote pilotman can be appointed in CTC.
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23-02-2018, 00:54 | #7 |
Really Really Regluar Poster
Join Date: Jun 2010
Posts: 2,146
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I see, wasn't aware they had authority to do it from Connolly. It sums up the night then, complete lack of responsiveness from IE. These failures happen but the aftermath and IEs response is lacking again. Of course all are different but its not an excuse.
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