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#1 | |
Really Regular Poster
Join Date: Jan 2006
Posts: 767
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![]() Following the prolonged hiatus in booking availability post March 19th, the following is on to-day's IE website (March 14th):
Quote:
What about saying "we hope to make services after May 4th bookable by (say) March 31st". I would prefer if they could say "intend" rather than "hope" but that is asking too much. Maybe they just haven't a clue when anything will be available. |
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#2 |
Chairman/Publicity
Join Date: Dec 2005
Location: The Home of Hurling
Posts: 2,708
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![]() sounds like a balls up.
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#3 | |
Really Really Regluar Poster
Join Date: Jun 2010
Posts: 2,146
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![]() It's clearly a bad choice of wording.
They have updated: Quote:
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#4 |
Really Regular Poster
Join Date: Jan 2006
Posts: 767
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![]() To-day (less than 30 days to go) there are still no bookings available beyond May 4th.
A revised notice on the IE website says that they "plan" to have post-May 4th bookings available by April 24th. That's just 10 days advance availability, which is a disgrace, considering how long this mess has been going on. I hope that this "plan" is closely monitored. A private business would not survive such incompetent behaviour. |
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#5 | |
Local Liaison Officer
Join Date: Dec 2006
Posts: 5,442
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![]() http://www.irishrail.ie/news/bookings-unavailable
Quote:
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#6 |
Really Really Regluar Poster
Join Date: Jun 2010
Posts: 2,146
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![]() They have launched the new booking system with a new fare structure:
Non Flexible * - No Refund * - No Cancellation * - Non Transferable * - Lowest Fare Medium Flexible * - Cancellation with T&T"s * - Fee Applies * - Option to travel on the next service after schedule or before scheduled only Fully Flexible * - Full Refund * - Travel on other services no restriction |
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#7 |
Regular Poster
Join Date: Dec 2015
Posts: 130
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![]() It's great having the four fare types listed, but if you hover over each heading where the little i is, it doesn't tell you what that type of fare offers, for example, hover over "No Flex" and it shows "No Flexible Fare" when it should show details of what each fare type is.
I know if you click the fare it will show you details, but surely it should do it on the hover over of the headings, the i gives the impression it would. "Mag Stripe on TVM" being used for ticket collection method is obvious to most of us but for a lot of people it won't be, surely some more friendly terminology can be used here? Meanwhile there still is no ability to type your own time or select your own time in the booking engine, still this silly time window selections from a drop down. Last edited by Dublin13 : 24-04-2017 at 09:41. |
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#8 |
Really Really Regluar Poster
Join Date: Jun 2010
Posts: 2,146
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![]() South Tipp Line now offering online fares.
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#9 |
Really Really Regluar Poster
Join Date: Aug 2009
Location: Sligo Line
Posts: 1,115
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![]() Wow - there are some fabulous discounts available on the Sligo line. Just did random checks on about 5 different dates and all three fare bands are the exact same price for every train on all 5 days.
12.29 each way makes for a whopping 7 cent discount on a walk-up day return from Edgeworthstown to Connolly. In fairness, the same fare seems to be available to return on a different day which represents a decent saving on an open return. |
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#10 |
Really Regular Poster
Join Date: Dec 2005
Location: Cork-Dublin, Cork Commuter and occasionally DART and Dublin-Wexford
Posts: 855
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![]() The flexible tickets aren't clear to me
Are they fixed once the tickets are printed? And if so, does that mean if I want to go to Dublin for work on a Monday morning and return on the Friday afternoon, once I have printed my ticket on the Monday, my flexibility has gone on the Friday? I guess this could be got around by booking two singles, but that is creating hassle. |
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#11 |
Really Really Regluar Poster
Join Date: Jun 2010
Posts: 2,146
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![]() Extra details:
http://www.irishrail.ie/news/managemybooking |
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#12 |
Member
Join Date: Dec 2008
Location: ar an traein
Posts: 600
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![]() Hopefully once the glitches are sorted out it will help considerably in generating additional traffic on this line.
Clonmel - Heuston single from as little as €21.98. However bought at the ticket office in Tipp town a day return to Heuston is €34.50 (Band N). However booking online is generating a day return fare of €45.96 medium flexible...or fully flexible for €63.96 There is a similar issue with day return fares between stations on the line where a day return fare is available for the single fare. The online system is not recognising this. |
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#13 |
New to the board
Join Date: Jul 2009
Posts: 9
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![]() Are the Taxsaver loyalty tickets gone with the new system?
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#14 |
Really Really Regluar Poster
Join Date: Aug 2009
Location: Sligo Line
Posts: 1,115
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![]() I was thinking the same thing and went to check. Unfortunately on three separate attempts to go through with a booking, I got an error prompting me to contact their system administrator (no details as to how provided) and it blanked out the data I'd filled in. Not a terribly promising start but about normal for Irish Rail.
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#15 |
Member
Join Date: Jun 2013
Posts: 18
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![]() It seems to be impossible to book a first class ticket on the Enterprise. I was only offered standard class.
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#16 |
Really Really Regluar Poster
Join Date: Jun 2010
Posts: 2,146
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![]() Working fine when I checked just now.
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#17 |
Local Liaison Officer
Join Date: Dec 2006
Posts: 5,442
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![]() With any new system, there will be a bedding-in period. Feel free to post any comments and we'll pass them on.
There are more features to come.
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#18 | |
Really Really Regluar Poster
Join Date: Jun 2010
Posts: 2,146
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![]() Quote:
They need to bring back the green seats if not the old seating map which was good or replace the grey text with dark black. The (i) before the fare types under the dates need to contain the restrictions on the fares as well as when you select the ticket. |
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#19 |
Member
Join Date: Dec 2008
Location: ar an traein
Posts: 600
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![]() Performed a dummy run for a Blackrock – Rosslare Europort booking but the following message was retuned “This option is not available online, but might be available at the booking office”.
Surely this can be enabled? "might" is very vague... Aren't all possible station to station combinations available at every booking office? A through booking is available on the 05.35 ex Europort (which serves Blackrock). |
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#20 |
Technical Officer
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
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![]() The booking engine will only support the routes/stations previously supported
The issue is the fares system which will be addressed in phase 2 which will then allow any to any booking with the correct fares applied
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Unhappy with new timetable - let us know |
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