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Unread 14-03-2017, 12:19   #1
ACustomer
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Default Now no Bookings after May4th

Following the prolonged hiatus in booking availability post March 19th, the following is on to-day's IE website (March 14th):
Quote:
To facilitate the upgrade of our booking system, bookings for services beyond the 4th May are currently not available to purchase.

We plan to make these services available to purchase online after Thursday 4th May.
So what is going on? Have they screwed up with the new system? Also the ambiguity of the last sentence quoted is astonishing: it could be taken to mean that services after May 4th, will only be bookable after May 4th.

What about saying "we hope to make services after May 4th bookable by (say) March 31st". I would prefer if they could say "intend" rather than "hope" but that is asking too much. Maybe they just haven't a clue when anything will be available.
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Unread 20-03-2017, 10:51   #2
Thomas J Stamp
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sounds like a balls up.
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Unread 20-03-2017, 12:54   #3
Jamie2k9
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It's clearly a bad choice of wording.

They have updated:
Quote:
To facilitate the upgrade of our booking system, bookings for services beyond the 4th May are currently not available to purchase.

We plan to extend online booking availability beyond 4th May in the near future, and will update this page when confirmed.

To view timetables for the 5th May onwards, please visit our Timetable page.
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