Ticket gates issues

[Thomas Ralph]

It's come up in a couple of posts that people have been having problems with the new-style ticket gates as installed from Clontarf Road to Lansdowne Road, as well as at (among other stations) Blackrock. This thread is for posting of any issues that people have had, in the hope that we can identify a pattern.

When posting, please include as much as possible of the following details. The more you include, the easier it is to figure out the root cause of the problem.

• Ticket type
• Stations (to/from) on the ticket
• What station you had the gate problem at
• Were you entering or leaving the station?
• Had you validated the ticket already (for that journey or otherwise)?
• What error message did the turnstile display?

Note that the errors "Wrong side up/Bun os cionn" and "Ticket failed/Theip ar an ticéad" just mean that the gate could not read the magnetic stripe on your ticket, so shouldn't be reported.