Change to Credit/Debit Usage at Luas Ticket Machines

[Mark Gleeson]

yup

the simplest solution is to permit one ticket sale per month for a value over 50 euro, to allow for the monthly ticket.

The current setup allows me to buy literally thousands of weekly tickets, spending thousands yet one simple monthly ticket they are worried about

[Thomas Ralph]

Originally Posted by Mark Gleeson

the simplest solution is to permit one ticket sale per month for a value over 50 euro, to allow for the monthly ticket.

One ticket per card per month? That'd require storing card details which would violate the Data Protection Act.

Originally Posted by Mark Gleeson

The current setup allows me to buy literally thousands of weekly tickets, spending thousands yet one simple monthly ticket they are worried about

After three or four transactions from the same location in short succession most banks would block the card (assuming that the TVM didn't reject it for the same reason).

[chris]

I'm pretty sure it wouldn't violate the Act if done properly. I can only use my card to top up my Northern sim card a few times per month. Any more and O2 steps in to say it's not allowed-it doesn't even get as far as authorisation with the bank. If it doesn't vioate the British Act, then it probably doesn't violate ours - we usually copy their acts. As long as Veolia were clear in their T&Cs what data they were storing and why, I can't see why there should be a problem. Saying that, I haven't read that Act and have to defer to TJ Stamp

[markpb]

I don't think the DPA says anything about credit cards but PCI regulations definitely would. Storing credit card numbers beyond billing and processing is a big no no. There are ways around it though but at the end of the day, putting a pinpad on the TVMs would be a much better, simpler and more reliable solution.

[chris]

Putting a pin pad outside is a bit dodgy for a number of reasons.

1. Pinpads aren't supposed to get wet
2. Cards aren't supposed to get that wet
3. Electrical devices like pinpads aren't supposed to operate at low temperatures
4. If it sticks out (as it presumably will), people will whack into it and break it off, especially at the busy stops on the red line, which serve a dual function as pavements.

I presume reasons like this are why they weren't there in the first place, but I agree Veolia have to find a way around it. If they can have ATMs outside, there should be some way to downsize. Anyone know how other cities do this?

[Mark Gleeson]

What you do is update the magstripe reader to read the chip, been done on many atms

Then use the touch screen as the input for the pin, IE have a nice on screen keypad for entry of id numbers and reservation numbers

[chris]

Thanks for that Mark.

They'd need to keep the onscreen keypad small to protect security

[Thomas Ralph]

Originally Posted by Mark Gleeson

What you do is update the magstripe reader to read the chip, been done on many atms

That's doable.

Then use the touch screen as the input for the pin, IE have a nice on screen keypad for entry of id numbers and reservation numbers

That violates IPSO rules.

Originally Posted by markpb

I don't think the DPA says anything about credit cards

Did you click on the link at all?

[Colm Moore]

Originally Posted by chris

Putting a pin pad outside is a bit dodgy for a number of reasons.
...
4. If it sticks out (as it presumably will), people will whack into it and break it off, especially at the busy stops on the red line, which serve a dual function as pavements.
...
If they can have ATMs outside, there should be some way to downsize. Anyone know how other cities do this?

I imagine a keypad similar to those on ATMs can be retro-fitted so that it is more or less flush with the face give or take 2mm.

[chris]

Originally Posted by Victor

I imagine a keypad similar to those on ATMs can be retro-fitted so that it is more or less flush with the face give or take 2mm.

Given the ridiculous amount of space those things take up, I imagine you're probably right. There must be a lot of empty space inside them

[Thomas Ralph]

Originally Posted by Victor

I imagine a keypad similar to those on ATMs can be retro-fitted so that it is more or less flush with the face give or take 2mm.

Yes, should not be much of a problem. TFL did it for chip/PIN rollout without hassle.