YOUR STATION NEEDS YOU! Vote in the Iarnród Éireann Best Station Awards

[Trampas]

What would happen if everyone voted for Broombridge?

http://www.irishrail.ie/news_centre/...ew&news_id=525

YOUR STATION NEEDS YOU!

Iarnród Éireann launches quest for Best Station 2009 – Customer voting introduced for first time



This year’s Iarnród Éireann Best Station Awards are underway, and competition will be tougher than ever this year as, for the first time, customers will directly rate stations in the race to take the coveted title!

Now in its 15th year, the new format for the Best Station Awards will see awards decided by text and online voting by customers this year, for over 140 stations around the network.

Customers will be asked to rate their station under the following criteria:

- Staff helpfulness

- Customer information

- Station presentation

- Staff appearance



How to rate your station, and be in with a chance to win one of five weekends away

To enter click here to rate your station .

Alternatively, customers can text: Vote followed by the station they wish to rate to 53799 (all texts charged 20 cent). A text will be sent by reply with the four criteria above to be graded from 1 – 5, 5 being the highest.

All entrants will be entered into a draw to win one of 5 luxury weekend weekends courtesy of Select Hotels of Ireland, with Iarnród Éireann also providing the train travel to and from the 5 great destinations.

The Best Station Awards will be presented in November, and awards will be presented in the following categories:

- Best Intercity Station Leinster

- Best Intercity Station Munster

- Best Intercity Station Connaught

- Best DART/Commuter Station

- Community Award

- Overall Best Station

Iarnród Éireann is encouraging customers to send in their ratings: both for excellence in service and standards, and in areas where customers wish to see improvements.

Enter now - closing date for your ratings is 6th November 2009.



Customers have asked us for a detailed overview of how the winning stations will be selected. The process will be as follows:

1. Following the closing date for public ratings, a shortlist of stations in each geographic region will be drawn up, based exclusively on the public ratings.

2. An independent market research company will undertake “mystery shopper” exercises at all shortlisted stations to assess stations on a detailed basis.

3. Nominations for each geographic award category will be announced, based on a combination of public ratings and the mystery shopper exercise.

4. The winners, including overall national winner, will be announced at the awards ceremony.

5. Community award is a special category, based on specific community initiatives, submitted for assessment by station staff.

[RHanaway]

Can we have a vote for this??

[Mark Gleeson]

Sadly Irish Rail don't offer it, be we can hang on a second for a poll

[Mark Gleeson]

Sorted http://www.railusers.ie/forum/showthread.php?t=10760

[Trampas]

Broombridge is here

http://r2s.ie/irishrail/

[Oisin88]

Originally Posted by Mark Gleeson

Sadly Irish Rail don't offer it, be we can hang on a second for a poll

I just gave Broombridge a whole load of 5s!

[Thomas Ralph]

I wonder why you have to give your mobile number to vote in the IÉ poll.

[Mark Gleeson]

Well there is a prize to be won, so they have to be able contact you

[MOH]

Wonder why they don't do basic thing like only allowing each phone number to vote once.

Oh, wait ...

[Colm Moore]

http://www.irishrail.ie/news_centre/news.asp?action=view&news_id=631

Best Station Awards: Shortlist of stations announced! by Corporate Communications

Iarnród Éireann has announced the shortlisted stations for this year's Best Station Awards.

For the first time ever, this year's awards were based on votes from the public, and almost 2,000 customers rated their stations under the following criteria, via website and text messages in November and December last:

- Customer Information

- Staff Helpfulness

- Station Appearance

- Staff Appearance

Of 140 stations around the network, the following are in the running for their regional awards, and for the Overall Best Station Award:

Connacht: Athenry, Claremorris, Sligo

Leinster: Arklow, Connolly, Kilkenny

Munster: Charleville, Cork, Killarney, Mallow

Commuter: Docklands, Hazelhatch, Skerries

DART: Killester, Killiney, Sutton

The Awards will be presented at a ceremony in February.

We thank all customers for participating in this year's event. The Awards have been running now for 15 years and it is fitting that ownership of the decision making process for them should go to our customers.

Award winners will be updated on this website following the awards.