Cross-border annual tickets

Mark Gleeson · 17-01-2019, 12:06

This actually make some sense

2 = Irish Rail
228 = Holywood (Furtherest point valid?) Central is 225 I think

Leapcard app doesn't have the NI station list in it

James Shields · 17-01-2019, 14:42

Make sense, maybe, but not very customer friendly!

I'm guessing someone forgot to upload the NI station names to a lookup table.

Mark Gleeson · 17-01-2019, 15:04

Yup and those codes will make no sense to a Translink employee

Padna · 17-01-2019, 18:57

The Leap card certainly raised a few eyebrows among the ticket checkers in Lanyon Place this week. It looks like Translink management was aware of the change but news of it had not filtered down to the staff who actually check the tickets in the station.

I did ask one staff member in Lanyon Place, who seemed to be well aware of the change, if the Leap card would be OK to use on non-Enterprise trains as well. In the past (with the old ticket) I often drove to Newry in the morning to catch the 07:30 service to Portadown so that I could arrive in Belfast at a reasonably early hour. He told me that he didn't see any reason why I couldn't continue doing so and I plan to do so next week. I imagine that the staff in Newry station will be familiar with the new Leap cards (as many commute from Newry to Dublin), but I'll be pleasantly surprised if the conductors on the Translink trains are!

Mark Gleeson · 17-01-2019, 19:14

We have raised this previously, Enterprise train managers are not a huge number so know the score, Translink conductors not so.

17-01-2019, 12:06	#1
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	This actually make some sense 2 = Irish Rail 228 = Holywood (Furtherest point valid?) Central is 225 I think Leapcard app doesn't have the NI station list in it __________________ Unhappy with new timetable - let us know

17-01-2019, 15:04	#3
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Yup and those codes will make no sense to a Translink employee __________________ Unhappy with new timetable - let us know

17-01-2019, 19:14	#5
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	We have raised this previously, Enterprise train managers are not a huge number so know the score, Translink conductors not so. __________________ Unhappy with new timetable - let us know

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17-01-2019, 14:42	#2
James Shields Member Join Date: Dec 2005 Location: Drogheda, Ireland Posts: 1,275	Make sense, maybe, but not very customer friendly! I'm guessing someone forgot to upload the NI station names to a lookup table.

17-01-2019, 18:57	#4
Padna Regular Poster Join Date: Jan 2008 Posts: 69	The Leap card certainly raised a few eyebrows among the ticket checkers in Lanyon Place this week. It looks like Translink management was aware of the change but news of it had not filtered down to the staff who actually check the tickets in the station. I did ask one staff member in Lanyon Place, who seemed to be well aware of the change, if the Leap card would be OK to use on non-Enterprise trains as well. In the past (with the old ticket) I often drove to Newry in the morning to catch the 07:30 service to Portadown so that I could arrive in Belfast at a reasonably early hour. He told me that he didn't see any reason why I couldn't continue doing so and I plan to do so next week. I imagine that the staff in Newry station will be familiar with the new Leap cards (as many commute from Newry to Dublin), but I'll be pleasantly surprised if the conductors on the Translink trains are!