Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Irish Rail Customer Service Issues > Intercity and Regional > Dublin Cork
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
Thread Tools Search this Thread Display Modes
Unread 22-05-2016, 18:35   #1
Laneyh
New to the board
 
Join Date: May 2016
Posts: 4
Question Possible to get an extension ticket?

Hi

I have booked a return from Dublin to Cork departing Friday evening and returning on Sunday afternoon.

I now have an event on Friday evening which will mean I will miss the last train to Cork.

Is it possible to buy an extension ticket on Saturday morning and retain the original ticket.
Alternatively would I be better off cancelling the ticket and booking the new journey.

Thanks
Laneyh is offline   Reply With Quote
Unread 22-05-2016, 20:29   #2
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,635
Default

Changes only possible to a different train on the date of travel for 10 euro

Further complicated by wishing to cancel the outbound leg, as taking the return leg implies the outbound was taken, no refund possible.

If you have not already collected the ticket, call the number on the booking confirmation email during working hours

Most likely only option is to book a new ticket for the outbound leg.

Bear in mind you will need to collect the ticket already purchased before 2100 on Friday (any station will do)
Mark Gleeson is offline   Reply With Quote
Unread 23-05-2016, 08:19   #3
Inniskeen
Really Regular Poster
 
Join Date: Oct 2010
Posts: 951
Default

I may be totally wrong on this but assuming your "return" was booked online, have you not in fact got two single tickets, one Dublin to Cork and the other Cork to Dublin. Would have thought you could cancel the Dublin to Cork ticket and get an 80% refund (four days notice required - see IR web site) and simply re-book the ticket you require.
Inniskeen is offline   Reply With Quote
Unread 23-05-2016, 10:00   #4
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,635
Default

Its sold as a return ticket, one physical ticket

The fare may be either the sum of the singles or based on the applicable return fare (day saver or full fare) for the journey dates/time
Mark Gleeson is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 16:42.


Powered by vBulletin
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.