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Unread 24-04-2017, 14:48   #1
Traincustomer
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Default South Tipp glitches

Hopefully once the glitches are sorted out it will help considerably in generating additional traffic on this line.

Clonmel - Heuston single from as little as €21.98.

However bought at the ticket office in Tipp town a day return to Heuston is €34.50 (Band N). However booking online is generating a day return fare of €45.96 medium flexible...or fully flexible for €63.96

There is a similar issue with day return fares between stations on the line where a day return fare is available for the single fare. The online system is not recognising this.
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Unread 24-04-2017, 16:20   #2
namloc
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Are the Taxsaver loyalty tickets gone with the new system?
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Unread 24-04-2017, 16:24   #3
James Howard
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I was thinking the same thing and went to check. Unfortunately on three separate attempts to go through with a booking, I got an error prompting me to contact their system administrator (no details as to how provided) and it blanked out the data I'd filled in. Not a terribly promising start but about normal for Irish Rail.
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Unread 24-04-2017, 20:18   #4
RPI
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It seems to be impossible to book a first class ticket on the Enterprise. I was only offered standard class.
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Unread 24-04-2017, 21:13   #5
Jamie2k9
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Working fine when I checked just now.
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Unread 24-04-2017, 21:20   #6
Colm Moore
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With any new system, there will be a bedding-in period. Feel free to post any comments and we'll pass them on.

There are more features to come.
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Unread 26-04-2017, 13:35   #7
Jamie2k9
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Quote:
With any new system, there will be a bedding-in period. Feel free to post any comments and we'll pass them on.

There are more features to come.
I did suggest to them from a visual prospective on the seat selection page there is way to much white and for anyone who has a visual impairment or even full sited people it's not easy to see.

They need to bring back the green seats if not the old seating map which was good or replace the grey text with dark black.

The (i) before the fare types under the dates need to contain the restrictions on the fares as well as when you select the ticket.
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