Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Irish Rail Customer Service Issues > Intercity and Regional > Dublin Cork
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Closed Thread
Thread Tools Search this Thread Display Modes
Unread 30-08-2006, 23:15   #1
Derek Wheeler
Registered user
 
Derek Wheeler's Avatar
 
Join Date: Dec 2005
Location: Kildare
Posts: 1,555
Default The MK4 reality thread

Despite all our guess work and investigations and warnings and expectations and the official launch......these trains are still not in full service.

Its bordering on rediculous at this stage.

Remaining issues appear to be

1. Lack of service ready sets

2. Cork and managements inability to get the finger out and sort out the issues. And maybe be honest with customers about the obvious delay.

Finally, drivers in Cork were held up as the "satans of rail development" last May. The facts have absolved them from outright blame. IE management have an agenda there that is detrimental to driver morale and customer service. The outstanding issues in Cork would appear to have nothing to do with drivers, but IE don't seem to be applying the same type of heavy handed human resources tactics, that they used against drivers reporting for duty and prepared to drive, but asked to drive a train that wasn't actually fit for service.

Personally, Im beginning to reach boiling point. Serious questions need asking and my finger is on the trigger with the Cork independent. The bullet may be heading for management.
Derek Wheeler is offline  
Closed Thread


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 10:38.


Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.