Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Irish Rail Customer Service Issues > Intercity and Regional > Dublin Cork
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
Thread Tools Search this Thread Display Modes
Unread 11-07-2011, 05:59   #21
comcor
Really Regular Poster
 
Join Date: Dec 2005
Location: Cork-Dublin, Cork Commuter and occasionally DART and Dublin-Wexford
Posts: 855
Default

There's now a network called free_Train_WI-FI showing up, but it's password protected.
comcor is offline   Reply With Quote
Unread 15-07-2011, 06:41   #22
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

Worst kept secret it is Fleetconnect/Icomera who got the contract

http://www.independent.ie/national-n...i-2822438.html

The proposals to cover all other intercity routes are nowhere near as far advanced as the article would suggest

Edit PR from Fleetconnect with someone other than Barry Kenny...

http://www.fleetconnect.ie/pdfs/pres...ease_IR_V3.pdf

Compared to the size of the box 4 years ago when I met Icomera in the UK, its now tiny http://icomera.com/assets/Uploads/do...6-PS-EU-r5.pdf

Last edited by Mark Gleeson : 15-07-2011 at 08:32.
Mark Gleeson is offline   Reply With Quote
Unread 15-07-2011, 08:56   #23
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

http://www.irishrail.ie/news_centre/...w&news_id=1165

Some clarity

Its the Dublin Cork fleet plus 60 of the ICR fleet (there are 10 * 6 coach first class sets) But no mention of Dublin Belfast.

Routes which will be covered

1. Dublin Cork
2. Dublin Tralee direct
3. All first class services to/from Galway/Limerick/Waterford

In that case there is no plan to offer service to Westport/Rosslare/Sligo as these do not have first class, plus coverage particularly on the Rosslare line rules out a reliable service

Last edited by Mark Gleeson : 15-07-2011 at 08:58.
Mark Gleeson is offline   Reply With Quote
Unread 15-07-2011, 11:02   #24
shweeney
Regular Poster
 
Join Date: Mar 2006
Posts: 180
Default

Quote:
Originally Posted by Mark Gleeson View Post
coverage particularly on the Rosslare line rules out a reliable service
coverage between Blackrock and Killiney is particulary patchy.

I know this is the responsibility of the mobile telcos but as this one of the busiest stretches of line in the country is there any benefit in RUI making representations to them to improve coverage? Its their customers who are unable to work on this section.
shweeney is offline   Reply With Quote
Unread 15-07-2011, 11:34   #25
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

I've managed an unbroken conversation between Dun Laoghaire and Bray by phone... O2/Esat as it was were the first to cover the cliff between Dalkey and Bray. Sitting inside a steel box it is very difficult to ensure a good signal as you are effectively shielding yourself from the signal. Irish Rail will be deploying GSM-R on the DART in coming years so that will provide complete coverage even in tunnels and on DART underground as the equipment will likely be shared to offset costs. The Cork Tunnel has a vodafone leaky feeder cable fitted.

Rosslare is a problem due to the number of tunnels and the very very isolated countryside. Greystones - Wicklow, Rathdrum - Arklow and around Enniscorthy are real problems

Irish Rail has conducted surveys on key routes to locate the gaps and has leaned on the mobile companies to fill in the gaps.

The train wifi has the benefit of roof mounted antennas for the GSM/EDGE/GPRS/UDMA connection, two modems per network, with up to 8 modems in each unit, so you could get pretty fast performance. The antennas are key to beating the 3G cell shrinking problem.

Last edited by Mark Gleeson : 15-07-2011 at 11:36.
Mark Gleeson is offline   Reply With Quote
Unread 05-08-2011, 18:27   #26
comcor
Really Regular Poster
 
Join Date: Dec 2005
Location: Cork-Dublin, Cork Commuter and occasionally DART and Dublin-Wexford
Posts: 855
Default

To be honest, I have no idea why they put phone coverage into the tunnel in Cork. At that point everyone is either taking their seat or getting ready to disembark. But I shouldn't complain. It's the cuttings round Blarney that needs better coverage in the Cork area.

Regarding WiFi generally, I hear all CDE sets to be kitted out by the end of September.
comcor is offline   Reply With Quote
Unread 29-09-2011, 21:04   #27
bg07
Member
 
Join Date: Feb 2009
Posts: 46
Default

What's the story with the wifi rollout? The website still says that it will be rolled out fully on the Cork route by the end of the month but it still seems to only fitted on one set as has been the case for nearly 2 months.
bg07 is offline   Reply With Quote
Unread 30-09-2011, 08:34   #28
comcor
Really Regular Poster
 
Join Date: Dec 2005
Location: Cork-Dublin, Cork Commuter and occasionally DART and Dublin-Wexford
Posts: 855
Default

Earlier this week, they said within 2 weeks.

While the timetable keeps slipping, I'd like to think that means they'll have it by the bank holiday weekend.
comcor is offline   Reply With Quote
Unread 30-09-2011, 08:41   #29
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

Each carriage has to be fitted in turn, its only when all carriages in a set are fitted does it work.

Its working fully on one set, thats not to say other sets are not working in a partial fashion, lower coach letters more likely to work
Mark Gleeson is offline   Reply With Quote
Unread 15-10-2011, 17:09   #30
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

3 trains are now fully fitted
Mark Gleeson is offline   Reply With Quote
Unread 24-10-2011, 13:43   #31
Colm Moore
Local Liaison Officer
 
Colm Moore's Avatar
 
Join Date: Dec 2006
Posts: 5,442
Default

http://irishrail.ie/news_centre/news.asp?action=view&news_id=1165
Quote:
Free Wi-Fi on Dublin-Cork trains, and plans for other routes by Corporate Communications

The roll out of free Wi-Fi to rail customers has begun.

Free wi-fi is now installed all 67 carriages on the CAF Intercity fleet on the Dublin-Cork route, with further expansion to Intercity railcars, DART and Commuter to follow.


Dublin-Cork

This will mean that free Wi-Fi is available for Dublin-Cork customers on the following trains:

Mondays to Thursdays: All trains in both directions except 08.00 and 09.00 Heuston to Cork, and 11.30 and 12.30 Cork to Heuston (which are operated by Intercity railcars, see below for Wi-Fi plans)

Fridays to Sundays: All trains in both directions

The contract to equip the Dublin-Cork fleet and provide customer with broadband wi-fi was awarded to Irish company FleetConnect, based in Dublin.

Connection to the system is easy, with on-screen assistance for customers on board. Simply turn on your laptop, connect to 'Free_Train_WI-FI' and open your internet brower.

If you encounter any problems, just call the WiFi Support team on 01-8809600 (Monday-Friday 06.00 - 23.00) or email support@fleetconnect.ie.


Other routes

In addition, we’re planning further expansion of Wi-Fi to other services.

By mid-2012, we aim to have Wi-Fi available on the following fleets:
- Intercity railcars (operates Dublin to Sligo, Westport, Galway, Limerick, Tralee, Waterford & Rosslare; plus Cork-Tralee
- DART & Commuter
- Dublin/Belfast Enterprise

The introduction of Wi-Fi on Intercity railcars, DART and Commuter is being supported by the National Transport Authority. Iarnród Éireann and Translink are working jointly to introduce Wi-Fi on Dublin/Belfast Enterprise services.

With the proliferation of internet-ready Smartphones and tablet PCs, today’s rail passengers will be able to stay connected with friends, family and work colleagues, and they can be productive, informed and entertained during their journey.
__________________
Colm Moore is offline   Reply With Quote
Unread 13-01-2012, 18:19   #32
comcor
Really Regular Poster
 
Join Date: Dec 2005
Location: Cork-Dublin, Cork Commuter and occasionally DART and Dublin-Wexford
Posts: 855
Default

2nd time in 3 journeys that Wi Fi isn't working.

I suspect I may be in the same carriage (this evening operating as coach G on the 18:00 to Cork).
comcor is offline   Reply With Quote
Unread 14-01-2012, 10:32   #33
Colm Moore
Local Liaison Officer
 
Colm Moore's Avatar
 
Join Date: Dec 2006
Posts: 5,442
Default

Drop an e-mail to support@fleetconnect.ie with the details.
__________________
Colm Moore is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 10:58.


Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.