Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Irish Rail Customer Service Issues > Commuter Services > Drogheda-Balbriggan-Skerries-Donabate Line
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
Thread Tools Search this Thread Display Modes
Unread 22-11-2006, 14:59   #1
Colm Donoghue
Really Regular Poster
 
Colm Donoghue's Avatar
 
Join Date: Dec 2005
Posts: 873
Angry delays on Northern line 21st November

Got to Pearse last night at about 17:43, was a huge crowd on northbound platform, went down to the outside end ( with no mirror ) and waited.
couldn't hear any announcements.
Display said Dundalk next when I passed it.
Dart came next and left.
Then Maynooth train
then after maynooth had cleared the end of the station, signal went yellow, our train stayed south of Pearse for 6 minutes, eventually came in to station.

stopped at killester, no doors opened, driver announced some signaling failure at HJ

Got into Donabate at 18:53, a half an hour late on a journey that's supposed to take 33 minutes...
Colm Donoghue is offline   Reply With Quote
Unread 22-11-2006, 15:02   #2
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

There appeared to be a failure of a DART and a failure of the signalling in Howth Junction

DART reliability has plummeted in recent months in no small part thanks to the refurbishment delays
Mark Gleeson is offline   Reply With Quote
Unread 22-11-2006, 18:18   #3
zag
Regular Poster
 
Join Date: Oct 2006
Posts: 199
Default Station announcements

I got stuck for a while at Clontarf Road about 1830 last night due to the signalling failures.

When I got to the station it said the next southbound train was in 10 minutes, but there was also a message scrolling along to say there were 25 minute delays due to signal fault at Pearse. I tromped on down to the end of the platform and waited, feeling smug that the 25 minute delay was gone since my train was due in 10 minutes.

After a delay a central announcement came on and we were told that trains were running 30 minutes late due to signal faults at Pearse and Howth Junction - the problem seemed to be spreading.

Straight away an announcement came from the ticket office (sounded like it anyway) to say the next train was leaving Howth Junction in 10 minutes. Sigh. Waited. Waited. The trains started flowing out of Connolly with the first one jam packed and the following ones pretty empty. Waited. Waited. Eventually saw a DART coming. Woohoo. Then saw a DART leaving. Boo. What the announcement failed to say was that while the train was leaving Howth Junction, it wasn't going to stop for us. Followed a good 5 or more minutes later by the Enterprise, followed a good 10 minutes later by a DART. I don't know how long the overall delay was (possibly the 30 minutes they predicted) but as usual the platform signage didn't give a realistic time.

I could have walked out of the station, got a bus into town and been home faster. The problem with these generic 'all trains are delayed' messages are that they aren't relative - I don't care if the next train coming in 3 minutes is the 1710 delayed by 34 minutes or the 1744 bang on time. All I need to know is when the next actual train will stop at the platform.

z
zag is offline   Reply With Quote
Unread 23-11-2006, 08:35   #4
Colm Donoghue
Really Regular Poster
 
Colm Donoghue's Avatar
 
Join Date: Dec 2005
Posts: 873
Default

Last night I got to tara just after 6 so I decided to get the next dart to Pearse and get a seat on the 18:15 to Drogheda
The platform displays said 3 mins for next train tara - pearse and 9 minutes for the drogheda train. loads of time I thought.

waited for 11 of those 3 minutes got a dart to Pearse. got over to t'other platform. drogheda train delayed more

Eventually got going about 18:30.

Got into Donabate at 18:50, or 11 minutes of delay on a 24 minute journey


Another thing, there is no speaker in Pearse to announce to passengers standing at the south ends of the platforms and IE have managed to put a useless exit sign in the way of the electronic display, preventing communication.
Colm Donoghue is offline   Reply With Quote
Unread 23-11-2006, 09:47   #5
ThomasJ
Member
 
ThomasJ's Avatar
 
Join Date: Dec 2005
Location: Clonsilla
Posts: 2,812
Default

Is it just me or is yesterdays note on maynooth line services resuming still displaying on the irish rail website or was there a problem again this morning if it is i am presuming that the dart problems last night was not updated on the website
ThomasJ is offline   Reply With Quote
Unread 23-11-2006, 10:34   #6
ACustomer
Really Regular Poster
 
Join Date: Jan 2006
Posts: 767
Default

ThomasJ: I don't think it's just you; it's just them. No date or time on the item. Just like a careless person who leaves a "back in 10 minutes" sign on his office door for half the day!
ACustomer is offline   Reply With Quote
Unread 23-11-2006, 10:38   #7
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

Its still up, no date or time to go with it

Edit 12:10 IE read thread, 12:12 notice disappears

Last edited by Mark Gleeson : 23-11-2006 at 12:13.
Mark Gleeson is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 19:55.


Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.