Quote:
Originally Posted by Mark Gleeson
Our lovely fancy trains keep breaking down, its not good enough
Where are the CSO's we were promised?
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Is the breakdown comment fair? Granted there have been a few issues lately.
One passenger contracted RTE so I don't think you can judge the level of communication and there wasn't a major communication issue reported on social media. There will always be one or two who want a constant announcement and moan for no reason. If you ask me it was the communication for the 17.45 was a bigger issue.
CSO to date are generally a waste of money. Limited visibility, repeating the automated PA, not checking tickets. I don’t for a minute think communication would be better in this case.
21-01-2020, 11:42
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