On train information and the lack thereof, post your experience - Page 4

MrX · 19-01-2006, 21:33

No announcements, no LED displays, no maps.

Mark Gleeson · 19-01-2006, 21:51

Was on the same train the 17:25 Howth Bray due Pearse 17:54 in coach 8616 up at the front

No PA, no PIS, No Maps
8616/15/14/13

Mark Gleeson · 20-01-2006, 12:06

After a little research by Thomas and myself we can now confirm that

Sidney Parade
Salthill and Monkstown
Dun Loaghaire
Sandycove and Glasthule

All suffer from the Next Station <silence> bug, this bug is present on 40 DART coaches No's 8621-8640/8521-8540, the maps and displays work fine (ok so they blank for 30 seconds occasionally) Our working assumption is that the spelling/abbreviations of the stations where changed leading to a database/filesystem problem of no matching audio clip

We only have confirmed Pearse Sandycove so we assume others are effected also and a field trip will be required to get the full list

BTW if IE are reading this rename the audio files......

Mark Gleeson · 20-01-2006, 19:00

17:15 Bray Malahide
Showing Bray as the destination on rear
External displays shutdown when the train stopped in Pearse

17:45 Bray Howth
No destinaiton shown on rear

Mark Gleeson · 22-01-2006, 21:12

15:30 Greystones Malahide
Showing Howth as destination on rear
And yes the driver had a copy of the timetable sitting on desk, no excuse

14:45 Howth Greystones
Showing Howth as destination on rear

15:05 Howth Bray
No destination shown in front

Mark Gleeson · 24-01-2006, 09:16

9:45 Bray Howth
Maps and on train displays stuck at Shankill

10:13 Pearse Maynooth
No external side displays

11:59 Bray Howth
Failed to annouce Sidney Parade

17:15 Bray Malahide
Howth shown as destination on rear coach

17:25 Howth Bray
No destination shown on front
No announcements, no displays

Mark Gleeson · 24-01-2006, 16:26

8:05 Greystones Bray
Showing Malahide as destination on rear

17:15 Bray Malahide
Rear coach display unlit

17:25 Howth Bray
All working until Sidney Parade where we where treated to the classic Next station <silence>
Also showing Howth as destination on rear coach

Mark Gleeson · 26-01-2006, 00:15

7:57 Maynooth Bray
Side displays not working

17:25 Howth Bray
No PIS, No maps and no announcements, no external side displays

Mark Gleeson · 26-01-2006, 14:48

12:45 Bray Howth
train was showing Bray as destination on the front coach (through some miracle it had Howth on the back) whats going on here?

22:55 Howth Bray
No pis, no announcements, no destination shown on front coach (8405)

22:48 Bray Malahide
Showing out of service as the destination on rear coach

Mark Gleeson · 27-01-2006, 10:36

8:05 Greystones Howth
No announcements but PIS display working correctly
No maps in coach 8602 and the PIS display at the inner end doesn't work

17:15 Bray Malahide
Rear coach display unlit

17:25 Howth Bray
Showing Greystones as destination on front coach

GavinG · 28-01-2006, 14:49

This is an absolute Joke. Its clear IE cant get this right. No wonder people have no confidence in the system. Imagine a poor tourist trying to use the Dart/Suburban. IEs inaction on this issue makes it clear they dont give a crap. This is what drives me mental. Do we know if there is any work going on behind the scenes to fix this display problem once and for all ? I have the sinking feeling there is NOONE in IE who has taken on the responsibility of getting each and every trains software fixed and standardised and WORKING.

God Almighty !

Mark Gleeson · 29-01-2006, 21:35

19:45 Bray Howth
No PIS, no announcements, no maps
Showing Bray as destination on rear

ThomasJ · 30-01-2006, 23:34

This mornings 09:21 pearse-Bray DART. The audio and visual both stated that this train was running non-stop between Dun Laoghaire and Bray despite the fact that the timetable and PIS said otherwise.

Mark Gleeson · 31-01-2006, 00:28

8:05 Greystones Howth
PIS and PA not working, display lit up for about 30 seconds near Sandymount that was it

17:15 Bray Malahide
No destination shown on rear

17:50 Pearse Dundalk
Side displays lit up for about 2 seconds and then switched off again

Mark Gleeson · 31-01-2006, 22:57

13:05 Greystones Howth
Rear coach (8404) not showing a destination

17:15 Bray Malahide
Showing Bray on the rear display

17:25 Howth Bray
PiS stuck on Sutton, maps also stuck on sutton

Colm Donoghue · 01-02-2006, 12:01

6:35 dundalk -> bray
no display working, driver called the stops out though.

Mark Gleeson · 01-02-2006, 17:47

16:15 Bray Howth
Rear coach showing Bray as destination (8314)

16:25 Howth Greystones
No destination shown on front coach (8401)
No displays working in front coach
PA working but volume to low
PA repeatedly announced CCTV present when its not fitted

17:55 Maynooth Rosslare
Showing Maynooth as the destination on the rear coach

17:43 Howth Greystones
Rear coach (8125) showing Bray as destination

Kildare Commuter · 02-02-2006, 11:49

The 0645 Kildare to Heuston had the correct destination board (29120-29220-29320-29420) but no internal PIS/Stops called

Mark Gleeson · 02-02-2006, 12:00

Damn we have been waiting with a camera to catch one with a stupid destination on the Kildare line

Still no PIS is in breech of the adopted accessibilty guidlines in fact its in breech of almost the entire section 13

ThomasJ · 02-02-2006, 23:08

Yeah I noticed that myself was on the 19:45 Heuston-Carlow this evening and the front displays were displaying. The second set which arrived when we got to hazelhatch was not displaying anything atall

(This might be slightly off topic but when i was leaving I saw a MK4 set parked at platform 8 I think, looking very well, side displays brightly displaying, that orange vision is quite a blinding colour. didn't see what the display said though!)

19-01-2006, 21:33	#61
MrX Really Regular Poster Join Date: Dec 2005 Posts: 585	coach 8613 at about 17:50 at Pearse No announcements, no LED displays, no maps.

19-01-2006, 21:51	#62
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Thursday 19-1-2006 Was on the same train the 17:25 Howth Bray due Pearse 17:54 in coach 8616 up at the front No PA, no PIS, No Maps 8616/15/14/13

20-01-2006, 12:06	#63
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Its much worse than we thought After a little research by Thomas and myself we can now confirm that Sidney Parade Salthill and Monkstown Dun Loaghaire Sandycove and Glasthule All suffer from the Next Station <silence> bug, this bug is present on 40 DART coaches No's 8621-8640/8521-8540, the maps and displays work fine (ok so they blank for 30 seconds occasionally) Our working assumption is that the spelling/abbreviations of the stations where changed leading to a database/filesystem problem of no matching audio clip We only have confirmed Pearse Sandycove so we assume others are effected also and a field trip will be required to get the full list BTW if IE are reading this rename the audio files...... Last edited by Mark Gleeson : 20-01-2006 at 12:09.

20-01-2006, 19:00	#64
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Friday 20-1-2006 17:15 Bray Malahide Showing Bray as the destination on rear External displays shutdown when the train stopped in Pearse 17:45 Bray Howth No destinaiton shown on rear

22-01-2006, 21:12	#65
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Sunday 22-1-2006 15:30 Greystones Malahide Showing Howth as destination on rear And yes the driver had a copy of the timetable sitting on desk, no excuse 14:45 Howth Greystones Showing Howth as destination on rear 15:05 Howth Bray No destination shown in front Last edited by Mark Gleeson : 24-01-2006 at 16:26.

24-01-2006, 09:16	#66
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Monday 23-1-2006 9:45 Bray Howth Maps and on train displays stuck at Shankill 10:13 Pearse Maynooth No external side displays 11:59 Bray Howth Failed to annouce Sidney Parade 17:15 Bray Malahide Howth shown as destination on rear coach 17:25 Howth Bray No destination shown on front No announcements, no displays

24-01-2006, 16:26	#67
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Tuesday 24-1-2006 8:05 Greystones Bray Showing Malahide as destination on rear 17:15 Bray Malahide Rear coach display unlit 17:25 Howth Bray All working until Sidney Parade where we where treated to the classic Next station <silence> Also showing Howth as destination on rear coach Last edited by Mark Gleeson : 24-01-2006 at 18:56.

26-01-2006, 00:15	#68
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Wednesday 25-1-2006 7:57 Maynooth Bray Side displays not working 17:25 Howth Bray No PIS, No maps and no announcements, no external side displays

26-01-2006, 14:48	#69
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Thursday 26-1-2006 12:45 Bray Howth train was showing Bray as destination on the front coach (through some miracle it had Howth on the back) whats going on here? 22:55 Howth Bray No pis, no announcements, no destination shown on front coach (8405) 22:48 Bray Malahide Showing out of service as the destination on rear coach Last edited by Mark Gleeson : 27-01-2006 at 10:35.

27-01-2006, 10:36	#70
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Friday 27-1-2006 8:05 Greystones Howth No announcements but PIS display working correctly No maps in coach 8602 and the PIS display at the inner end doesn't work 17:15 Bray Malahide Rear coach display unlit 17:25 Howth Bray Showing Greystones as destination on front coach Last edited by Mark Gleeson : 27-01-2006 at 19:04.

28-01-2006, 14:49	#71
GavinG Regular Poster Join Date: Jan 2006 Location: Sligo Posts: 53	This is just at ridiculous proportions now This is an absolute Joke. Its clear IE cant get this right. No wonder people have no confidence in the system. Imagine a poor tourist trying to use the Dart/Suburban. IEs inaction on this issue makes it clear they dont give a crap. This is what drives me mental. Do we know if there is any work going on behind the scenes to fix this display problem once and for all ? I have the sinking feeling there is NOONE in IE who has taken on the responsibility of getting each and every trains software fixed and standardised and WORKING. God Almighty !

29-01-2006, 21:35	#72
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Sunday 29-1-2006 19:45 Bray Howth No PIS, no announcements, no maps Showing Bray as destination on rear

30-01-2006, 23:34	#73
ThomasJ Member Join Date: Dec 2005 Location: Clonsilla Posts: 2,812	This mornings 09:21 pearse-Bray DART. The audio and visual both stated that this train was running non-stop between Dun Laoghaire and Bray despite the fact that the timetable and PIS said otherwise.

31-01-2006, 00:28	#74
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Monday 30-1-2006 8:05 Greystones Howth PIS and PA not working, display lit up for about 30 seconds near Sandymount that was it 17:15 Bray Malahide No destination shown on rear 17:50 Pearse Dundalk Side displays lit up for about 2 seconds and then switched off again

31-01-2006, 22:57	#75
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Tuesday 31-1-2006 13:05 Greystones Howth Rear coach (8404) not showing a destination 17:15 Bray Malahide Showing Bray on the rear display 17:25 Howth Bray PiS stuck on Sutton, maps also stuck on sutton

01-02-2006, 12:01	#76
Colm Donoghue Really Regular Poster Join Date: Dec 2005 Posts: 873	6:35 dundalk -> bray no display working, driver called the stops out though.

01-02-2006, 17:47	#77
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Wednesday 1-2-2006 16:15 Bray Howth Rear coach showing Bray as destination (8314) 16:25 Howth Greystones No destination shown on front coach (8401) No displays working in front coach PA working but volume to low PA repeatedly announced CCTV present when its not fitted 17:55 Maynooth Rosslare Showing Maynooth as the destination on the rear coach 17:43 Howth Greystones Rear coach (8125) showing Bray as destination Last edited by Mark Gleeson : 02-02-2006 at 09:14.

02-02-2006, 11:49	#78
Kildare Commuter New to the board Join Date: Dec 2005 Posts: 29	The 0645 Kildare to Heuston had the correct destination board (29120-29220-29320-29420) but no internal PIS/Stops called

02-02-2006, 12:00	#79
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Damn we have been waiting with a camera to catch one with a stupid destination on the Kildare line Still no PIS is in breech of the adopted accessibilty guidlines in fact its in breech of almost the entire section 13

02-02-2006, 23:08	#80
ThomasJ Member Join Date: Dec 2005 Location: Clonsilla Posts: 2,812	Yeah I noticed that myself was on the 19:45 Heuston-Carlow this evening and the front displays were displaying. The second set which arrived when we got to hazelhatch was not displaying anything atall (This might be slightly off topic but when i was leaving I saw a MK4 set parked at platform 8 I think, looking very well, side displays brightly displaying, that orange vision is quite a blinding colour. didn't see what the display said though!) Last edited by ThomasJ : 02-02-2006 at 23:11.

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