On train information and the lack thereof, post your experience - Page 19

Mark Gleeson · 19-01-2007, 00:27

There seems to be a change

In fact under the accessibilty rules the please have your ticket ready etc pa as not allowed

ThomasJ · 19-01-2007, 00:45

It's nice aswell that the trains seem to be no longer announcing over the audio what stations it is calling at would be a nightmare for someone going gorey-sligo.

Just on the ticket validation issue is there an announcement made on kildare commuter when its reaching heuston re. ticket inspection/validation is there plans for ticket validation at heuston

Colm Donoghue · 19-01-2007, 08:27

I dont know about not calling out stations tro be served,
last night the 1815 from Pearse went to Maynooth even though the platform said it was for drogheda. a good few people got back off agian when the on train announcement said where it was going...
The train that should have left at 18:15 to go to drogheda went at 18:20.

What's the story if a platform display announces the wrong destination and you end up where you don't want to go anyway?

portarlington_user · 19-01-2007, 10:29

Not sure which train it should have been but at around 25 past 7 a delayed mk3 (I think!) train on Portarlington platform, after questioning what train it was I was advised to get on it anyway cos they were having engine problems. Got on, heard the chimes at the beginning and end of announcements, but nothing in between!

Colm Moore · 20-01-2007, 01:15

I was in Malahide at one stage. Most DARTs terminate on the inbound platform. We were advised to go to the far platform. Almost immediately a DART EMU shows up on the inbound platform. People get worried. Immediately after a DMU shows up next to it, on outbound platform, where everyone is waiting - and worrying, as the destination states "Mullingar". I ask the driver if the train is going to Connolly to which he replies, "No, Dundalk". The EMU was "early" and had to block either the inbound or outbound DMU.

Quote:

Originally Posted by Mark Gleeson

Driver is responsible for the passengers on board (where its driver only operation) its serious breech to leave a station knowningly with someone ill onboard. No one will complain if the driver checks and takes the train forward to a station closer to a hospital where a ambulance can reach quicker

One has to be careful doing this (and dealing with gurriers) as you don't want to combine heart failure and train failure between stations.

portarlington_user · 24-01-2007, 09:31

the coldest week of winter so logically the 05:30 from Cork this morning blowing out cold air from both vents just at the window and under the tables Lovely!

portarlington_user · 25-01-2007, 09:27

05:15 from cork this morning - 20 min late to Portarlington due to "frozen points" (anyone?). Still blowing out cold air.

Mark Gleeson · 30-01-2007, 08:43

22:40 Bray Howth
No destination shown on rear coach

portarlington_user · 02-02-2007, 09:15

If I'd had a shotgun last night I'd probably be typing this from my cell right now.
Missed the 25 past 5 from heuston by about 30 seconds, queued up for the next one to portarlington which is the 10 to 6. Boarded at about quarter to, sat there like a fool watching the 18:00 cork train leave and wondering what was happening. I had just taken out my phone to ring heuston station and demand to know why I was still in heuston 15 minutes after I should have left.
Luckily for them we started moving. Naturally the 5 past 6 had left before us, although it did pull over and we passed it out.
Crawled home. Just outside Portarlington station the train stopped. No announcement. Standing there queuing to get off the bloody train. Eventually an IE man (in a new uniform) strolls through the train. Everybody extremely p*ssed off. Another angry woman took the words out of my mouth and demanded to know why we were here. Looked at us like we all had 5 heads each and said, "we're putting on a new engine". "Is that why we were delayed at the start?" "Yeah" - shrug. "Why weren't we told so that we could get on the 5 past 6?" "you WERE told." "Excuse me but we were NOT told." "well, there was an announcement on the intercom" "Your 'intercom' is clearly not working" "Oh, well i didn't know that". Silly us. We then watched the 5 past 6 arrive to portarlington, and then I think the 25 to 7 arrived in front of us. Got home nearly 3 hours after I left the office.

My patience gets thinner and thinner with this joke of a service and I'm actually trying to find a new job just so that I don't have to use the trains everyday. The new morning timetable is an absolute joke as well. I'll do the usual crappy process of writing to them but what's the point??? A €2 voucher and an automatic 'apology'?

If you hear of any IT jobs in the midlands let me know...

ThomasJ · 02-02-2007, 19:26

19.00 pearse to maynooth friday evening information services on the train not working but little known to the driver the intercom was. mobile phone conversation over the air for all to hear

Mark Gleeson · 04-02-2007, 11:52

13:16 Howth Bray
Leading coach not displaying destination (8401)
Rear coach 8611 showing Howth as destination

13:15 Bray Howth
Rear coach 8636 showing Bray as destination
No PIS

Colm Donoghue · 09-02-2007, 11:06

7:16 from Rush and Lusk had correct external next station display on the front half of the train but last 4 cars were blank.
inside pis said next station was Gormanstown the whole way to Connolly

Mark Gleeson · 09-02-2007, 11:08

If its said Gormanstown we got a problem since its spelt Gormanston

Colm Donoghue · 09-02-2007, 11:19

I dunno how it was spelt, either as Gaeilge no as Bearla. I just know the next station hadn't been Gormanston for the last few stops

Oisin88 · 10-02-2007, 14:59

A commuter thing with a 28XX or 29XX number went through southbound apparently heading for Limerick Junction. Brilliant.

Mark Gleeson · 10-02-2007, 20:34

13:40 Rosslare Maynooth
Rear coach displaying Rosslare

15:44 Greystones Howth
Showing Greystones as destination on rear coach 8626

16:15 Bray Malahide
Showing no destination on rear coach 8405

19:27 Bray Howth
Showing no destination on rear coach 8405
Some of the PIS displays broken on the rear 4 Alstom coaches

Mark Gleeson · 12-02-2007, 10:10

9:25 Howth Bray
No destination shown on front coach 8405

shweeney · 12-02-2007, 16:40

is there any point to all this - IE clearly don't give a damn.

Thomas J Stamp · 12-02-2007, 23:35

we give a damn, that's the point

portarlington_user · 13-02-2007, 09:27

17:50 from Heuston
No explanation about delays, no apologies. I know for a fact that they know the intercom doesn't work because I heard a woman specifically telling one of their guys recently during another day of delays when we were left wondering. Nobody that I could see was dispatched through the train to inform people of what was going on. What a joke.

30-01-2007, 08:43	#368
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	29-1-2007 22:40 Bray Howth No destination shown on rear coach

02-02-2007, 09:15	#369
portarlington_user Regular Poster Join Date: Nov 2006 Location: Portarlington Posts: 51	I've had it If I'd had a shotgun last night I'd probably be typing this from my cell right now. Missed the 25 past 5 from heuston by about 30 seconds, queued up for the next one to portarlington which is the 10 to 6. Boarded at about quarter to, sat there like a fool watching the 18:00 cork train leave and wondering what was happening. I had just taken out my phone to ring heuston station and demand to know why I was still in heuston 15 minutes after I should have left. Luckily for them we started moving. Naturally the 5 past 6 had left before us, although it did pull over and we passed it out. Crawled home. Just outside Portarlington station the train stopped. No announcement. Standing there queuing to get off the bloody train. Eventually an IE man (in a new uniform) strolls through the train. Everybody extremely p*ssed off. Another angry woman took the words out of my mouth and demanded to know why we were here. Looked at us like we all had 5 heads each and said, "we're putting on a new engine". "Is that why we were delayed at the start?" "Yeah" - shrug. "Why weren't we told so that we could get on the 5 past 6?" "you WERE told." "Excuse me but we were NOT told." "well, there was an announcement on the intercom" "Your 'intercom' is clearly not working" "Oh, well i didn't know that". Silly us. We then watched the 5 past 6 arrive to portarlington, and then I think the 25 to 7 arrived in front of us. Got home nearly 3 hours after I left the office. My patience gets thinner and thinner with this joke of a service and I'm actually trying to find a new job just so that I don't have to use the trains everyday. The new morning timetable is an absolute joke as well. I'll do the usual crappy process of writing to them but what's the point??? A €2 voucher and an automatic 'apology'? If you hear of any IT jobs in the midlands let me know...

04-02-2007, 11:52	#371
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	3-2-2007 13:16 Howth Bray Leading coach not displaying destination (8401) Rear coach 8611 showing Howth as destination 13:15 Bray Howth Rear coach 8636 showing Bray as destination No PIS

10-02-2007, 14:59	#375
Oisin88 Member Join Date: May 2006 Location: Dublin Posts: 608	10-2-07 13:50 Something Southbound in Salthill A commuter thing with a 28XX or 29XX number went through southbound apparently heading for Limerick Junction. Brilliant.

10-02-2007, 20:34	#376
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	10-2-2007 13:40 Rosslare Maynooth Rear coach displaying Rosslare 15:44 Greystones Howth Showing Greystones as destination on rear coach 8626 16:15 Bray Malahide Showing no destination on rear coach 8405 19:27 Bray Howth Showing no destination on rear coach 8405 Some of the PIS displays broken on the rear 4 Alstom coaches Last edited by Mark Gleeson : 12-02-2007 at 10:08.

19-01-2007, 00:27	#361
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	There seems to be a change In fact under the accessibilty rules the please have your ticket ready etc pa as not allowed

19-01-2007, 00:45	#362
ThomasJ Member Join Date: Dec 2005 Location: Clonsilla Posts: 2,812	It's nice aswell that the trains seem to be no longer announcing over the audio what stations it is calling at would be a nightmare for someone going gorey-sligo. Just on the ticket validation issue is there an announcement made on kildare commuter when its reaching heuston re. ticket inspection/validation is there plans for ticket validation at heuston

19-01-2007, 08:27	#363
Colm Donoghue Really Regular Poster Join Date: Dec 2005 Posts: 873	I dont know about not calling out stations tro be served, last night the 1815 from Pearse went to Maynooth even though the platform said it was for drogheda. a good few people got back off agian when the on train announcement said where it was going... The train that should have left at 18:15 to go to drogheda went at 18:20. What's the story if a platform display announces the wrong destination and you end up where you don't want to go anyway?

19-01-2007, 10:29	#364
portarlington_user Regular Poster Join Date: Nov 2006 Location: Portarlington Posts: 51	Not sure which train it should have been but at around 25 past 7 a delayed mk3 (I think!) train on Portarlington platform, after questioning what train it was I was advised to get on it anyway cos they were having engine problems. Got on, heard the chimes at the beginning and end of announcements, but nothing in between!

24-01-2007, 09:31	#366
portarlington_user Regular Poster Join Date: Nov 2006 Location: Portarlington Posts: 51	the coldest week of winter so logically the 05:30 from Cork this morning blowing out cold air from both vents just at the window and under the tables Lovely!

25-01-2007, 09:27	#367
portarlington_user Regular Poster Join Date: Nov 2006 Location: Portarlington Posts: 51	05:15 from cork this morning - 20 min late to Portarlington due to "frozen points" (anyone?). Still blowing out cold air.

02-02-2007, 19:26	#370
ThomasJ Member Join Date: Dec 2005 Location: Clonsilla Posts: 2,812	19.00 pearse to maynooth friday evening information services on the train not working but little known to the driver the intercom was. mobile phone conversation over the air for all to hear

09-02-2007, 11:06	#372
Colm Donoghue Really Regular Poster Join Date: Dec 2005 Posts: 873	7:16 from Rush and Lusk had correct external next station display on the front half of the train but last 4 cars were blank. inside pis said next station was Gormanstown the whole way to Connolly

09-02-2007, 11:08	#373
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	If its said Gormanstown we got a problem since its spelt Gormanston

09-02-2007, 11:19	#374
Colm Donoghue Really Regular Poster Join Date: Dec 2005 Posts: 873	I dunno how it was spelt, either as Gaeilge no as Bearla. I just know the next station hadn't been Gormanston for the last few stops

12-02-2007, 10:10	#377
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	12-2-2007 9:25 Howth Bray No destination shown on front coach 8405

12-02-2007, 16:40	#378
shweeney Regular Poster Join Date: Mar 2006 Posts: 180	is there any point to all this - IE clearly don't give a damn.

12-02-2007, 23:35	#379
Thomas J Stamp Chairman/Publicity Join Date: Dec 2005 Location: The Home of Hurling Posts: 2,708	we give a damn, that's the point __________________ We are the passengers

13-02-2007, 09:27	#380
portarlington_user Regular Poster Join Date: Nov 2006 Location: Portarlington Posts: 51	17:50 from Heuston No explanation about delays, no apologies. I know for a fact that they know the intercom doesn't work because I heard a woman specifically telling one of their guys recently during another day of delays when we were left wondering. Nobody that I could see was dispatched through the train to inform people of what was going on. What a joke.

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