06:10 Waterford-Heuston - Ongoing delays

kevin · 22-10-2007, 07:04

22/10/2007 - Train was 1/2 hour delayed by the time it reached Carlow.

No reason given for the delay.

However, In Carlow the manager organised free Tea/Coffee from the station shop for delayed passengers.

kevin · 22-10-2007, 08:40

Arrived in Heuston only 10 minutes late (so about the usual time

)

Reason given on arrival was "due to unforseen circumstances beyond our control"

kevin

AndrewMc · 22-10-2007, 10:41

I asked the ticket checker, and he said it was because the gate-keeper (somewhere near Waterford) didn't show up. Again.

In the last 6 working days, this service has reached Athy an average of 20 minutes late (best was 7 minutes late, worst was 36 minutes late), and reached Heuston an average of just over 12 minutes late (best was 3 minutes early, the only early arrival, and worst was 25 minutes late).

In other words, there has been a total delay on arrival at Heuston of 76 minutes in just 6 days. Pathetic.

Rusalka · 22-10-2007, 12:03

Quote:

Originally Posted by kevin

However, In Carlow the manager organised free Tea/Coffee from the station shop for delayed passengers.

Kudos to the Carlow manager. That was nice gesture, considering that it's not his fault - at least he was doing what he could to make things a bit better for the passengers. This is the sort of Irish Rail we want.

However, the manager responsible for the Waterford gatekeeper should be fired (along with the mythical gatekeeper!) for not taking responsibility for the resolution of this ongoing issue.

Mark Gleeson · 22-10-2007, 13:12

But if you write to IE at the correct address http://www.railusers.ie/passenger_in...plaints.php#ne

Will they admit they have screwed up, or will it be the usual aliens landed style story followed by the we are investing yadda yadda

Kilkea · 23-10-2007, 10:07

Folks,

The kind people at the Kildare Nationalist are going to do a article on what we are going through as commuters. I have been forwarding as much correspondance that I have on the issue, but as I do not get the train everyday I might be missing a lot of the crucial info.

Would appreciate if you could drop them an email detailing your experiences, as we all know that there is a huge amount of people affected by what IE are doing and we need to show some people power!

aoife.barry@kildare-nationalist.ie

Cheers all!

AndrewMc · 23-10-2007, 10:24

Quote:

Originally Posted by Mark Gleeson

But if you write to IE at the correct address http://www.railusers.ie/passenger_in...plaints.php#ne

Will they admit they have screwed up, or will it be the usual aliens landed style story followed by the we are investing yadda yadda

When I telephoned yesterday they admitted that it was the gatekeeper that was the problem yesterday. For last Tuesday she was able to identify wheel slip and a door problem as the likely causes; apparently wheel slip was widespread that day. And for last Wednesday, doors again (although they were only 7 mins behind out of Athy that day).

Thomas Ralph · 23-10-2007, 21:36

Quote:

Originally Posted by AndrewMc

I asked the ticket checker, and he said it was because the gate-keeper (somewhere near Waterford) didn't show up. Again.

Is that the gate in Granny?

AndrewMc · 25-10-2007, 09:21

Quote:

Originally Posted by tralph

Is that the gate in Granny?

I didn't catch the name. Ballysomething, Ballykeale perhaps? Not familiar with the area.

Kilkea · 25-10-2007, 09:27

12 mins late today into Heuston 'due to circumstances beyond their control'. No electricity in Athy station this morning either....must be the cost cutting going into effect!
mmmmmm

Mark Gleeson · 25-10-2007, 09:28

Its either Newrath which is on the double track section coming in Waterford or Ballyreddin, Ballyreddin is automatic though

Mark Gleeson · 25-10-2007, 09:28

Quote:

Originally Posted by Kilkea

12 mins late today into Heuston 'due to circumstances beyond their control'. No electricity in Athy station this morning either....must be the cost cutting going into effect!
mmmmmm

Or the builders dug up the cable while doing the platform works

Kilkea · 30-10-2007, 12:47

It might not make much of a difference, but our campaign in the media has begun. The Kildare Nationalist is due to run a story this week so get your comments in to them asap!! We need to stress how many people this is affecting.

http://www.carlowpeople.ie/news/rail...s-1205293.html

http://www.carlow-nationalist.ie/new...32872&cat=news

Thanks for your support!

22-10-2007, 07:04	#1
kevin Regular Poster Join Date: Dec 2005 Location: Carlow...real soon now. Posts: 79	06:10 Waterford-Heuston - Ongoing delays 22/10/2007 - Train was 1/2 hour delayed by the time it reached Carlow. No reason given for the delay. However, In Carlow the manager organised free Tea/Coffee from the station shop for delayed passengers.

22-10-2007, 13:12	#5
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	But if you write to IE at the correct address http://www.railusers.ie/passenger_in...plaints.php#ne Will they admit they have screwed up, or will it be the usual aliens landed style story followed by the we are investing yadda yadda __________________ Unhappy with new timetable - let us know

23-10-2007, 10:07	#6
Kilkea Regular Poster Join Date: Oct 2007 Location: Athy Posts: 111	Help needed from my fellow commuters! Folks, The kind people at the Kildare Nationalist are going to do a article on what we are going through as commuters. I have been forwarding as much correspondance that I have on the issue, but as I do not get the train everyday I might be missing a lot of the crucial info. Would appreciate if you could drop them an email detailing your experiences, as we all know that there is a huge amount of people affected by what IE are doing and we need to show some people power! aoife.barry@kildare-nationalist.ie Cheers all!

25-10-2007, 09:28	#11
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Its either Newrath which is on the double track section coming in Waterford or Ballyreddin, Ballyreddin is automatic though __________________ Unhappy with new timetable - let us know

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22-10-2007, 08:40	#2
kevin Regular Poster Join Date: Dec 2005 Location: Carlow...real soon now. Posts: 79	Arrived in Heuston only 10 minutes late (so about the usual time ) Reason given on arrival was "due to unforseen circumstances beyond our control" kevin

22-10-2007, 10:41	#3
AndrewMc New to the board Join Date: May 2007 Location: Athy Posts: 18	I asked the ticket checker, and he said it was because the gate-keeper (somewhere near Waterford) didn't show up. Again. In the last 6 working days, this service has reached Athy an average of 20 minutes late (best was 7 minutes late, worst was 36 minutes late), and reached Heuston an average of just over 12 minutes late (best was 3 minutes early, the only early arrival, and worst was 25 minutes late). In other words, there has been a total delay on arrival at Heuston of 76 minutes in just 6 days. Pathetic.

25-10-2007, 09:27	#10
Kilkea Regular Poster Join Date: Oct 2007 Location: Athy Posts: 111	12 mins late today into Heuston 'due to circumstances beyond their control'. No electricity in Athy station this morning either....must be the cost cutting going into effect! mmmmmm

30-10-2007, 12:47	#13
Kilkea Regular Poster Join Date: Oct 2007 Location: Athy Posts: 111	It might not make much of a difference, but our campaign in the media has begun. The Kildare Nationalist is due to run a story this week so get your comments in to them asap!! We need to stress how many people this is affecting. http://www.carlowpeople.ie/news/rail...s-1205293.html http://www.carlow-nationalist.ie/new...32872&cat=news Thanks for your support!