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11-04-2007, 16:03 | #1 |
Member
Join Date: Jan 2007
Location: Kilcurry
Posts: 501
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11-4-07 customer service inept again!
This service left 10 minutes late due to a "change of Engine" The big bone of contention though was the way they handled those in the queue! They opened all together and there was a major rush and people running ryanair to the train. They didn't check tickets and there were many people complaining about waiting in the q for an hour or more and yet last on the train and couldn't get seats!
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