Coolmine - south bound ticket machines and why to never board without a ticket

[Mark Gleeson]

The bye laws require that you intended to defraud the company, which you did not.

The bye laws do not require you to even use the TVM's. You presented yourself in good time and the booking office facilities where inoperative. As Mark has noted there is a sluggishness with the new software, indeed I crashed a TVM recently when I asked for a monthly ticket

The revenue protection unit is based in Connolly, details on the letter you will get.

Even if it goes to court in this case it is clear Irish Rail failed in its duty of care to ensure the ticket vending machines where serviceable. Indeed there may be a data protection act issue as well since you have a right to know why your name was being taken

The law is here http://www.railusers.ie/passenger_info/legal.php