Quote:
Originally Posted by MidlandDeltic
perhaps could have been handdled better. Hoever, if there hadn't been a radio presenter on board, would it have made national TV news?
Sean
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Sean, there is no doubt it could have been handled better.
Yet again, no firm information to passengers, and given the length of this delay, surely the conductor should have been a lot more proactive - i.e. is there is an incident support number he can ring for advice? The regional manager for the line should of been called, and should have done something. He has remained remarkebly silent, despite the national coverage on the way the passengers were treated. Maybe the local papers will pick up the story over the next few days, and get to the bottom of why the passengers were so poorly treated.
14-11-2007, 19:55
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