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Unread 03-01-2007, 16:33   #1
MrX
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Join Date: Dec 2005
Posts: 585
Default CityGold - bad carpet stains / stains on toilet floor.

13:30 Citygold carriage (Cork-Dublin) Jan 03, 2006

I was in the Citygold carriage of a CAF train from Dublin to Cork and the carpets were extremely badly stained with some kind of viscous brown substance that looked like heavy lubricating grease / oil.

It was also all over the floor of the toilet where it looked even more disgusting due to its similar colour to something else...

I emailed IE about the issue.. I know there's nothing that you can do if something spills, but you'd think they'd give it a good clean with some carpet shampoo to get out those spots!

Other slight issue .. the end door remained fully open as did the door into the baggage car for the entire journey.
The in-seat audio also seemed to be missing channels.
Channel 1 (Newstalk)
Channel 2 (Blank)
Channel 3 (Selection of 1960s-70s hard rock [not radio] - lots of Lead Zeppelin)
Channel 4 (Selection of classical music [not lyric fm])
All other channels :Blank

They could make a lot more of this service, it clearly has the ability to play from a music library / CD changer or something

Other than that, PA worked, displays worked, customer service (even got help with bags) was very good and we seemed to be on time. Also, the trolley staff couldn't have been more polite or helpful.

Last edited by MrX : 03-01-2007 at 16:37.
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