dart heating

shweeney · 08-02-2007, 09:25

right. it was 1 degree celsius this morning when I left the house. was the heating on on the Dart? Was it f**k!

55 minutes on a freezing cold Dart is no way to start the day - I was starting to feel nostalgic for the Cravens where at least you got a jet of boiling steam emerging from behind the seat to keep you warm. This wasn't even an old Dart - it was one of the new japanese carriages with the electronic map.

So, who controls the carriage heating? Does the driver have to switch it on or is it triggered automatically by thermostat?

Mark Gleeson · 08-02-2007, 10:10

Two switches

1 for the cab
2 for the train

Its almost certainly human error

Oisin88 · 08-02-2007, 18:41

Mk3s & Cú na Mara frequenly have the heating turned off.
Some of the nicer IÉ staff will direct you to other carriages that do have heat (if they do)

essoII · 08-02-2007, 20:16

i'll bet you anything that was the 7.30 greystones train! i was on it aslo. Freeeesing for the whole journey! not pleasant.

MrX · 08-02-2007, 22:43

The Cork MK3 fleet used to suffer from heating failures in random carriages too.

It's something IE need to get right more often. It's really not that difficult.

Mark Gleeson · 09-02-2007, 00:02

Its fairly impossible for the DART heating to fail

Ask the driver to turn it on

I had the interesting experience of asking a DART driver to turn his marker lights on, brief panic buttons pushed the lights came on

shweeney · 09-02-2007, 16:34

Good Morning Mr. [Shweeney],

I am sorry to hear that you experienced an unpleasant journey yesterday and I have sent a report to the Maintenance Depot to have this unit checked. We have had problems with the heating and the air conditioning units not balancing out correctly, however this would appear to be a case of the heating not working at all.

Again, I apologise for the uncomfortable conditions you experienced.

Regards,
[Ivor]
DART Customer Service.

Thomas J Stamp · 09-02-2007, 16:40

Quote:

however this would appear to be a case of the heating not working at all.

It would also appear that you were on a DART, however, we are awaiting clarification of that from our driver.

For christ sakes....

Mark Gleeson · 09-02-2007, 17:17

Read as, **** driver didn't turn it on invent cover story

There are two independent AC units on each AC'ed coach one is enough to keep things warm

On the original fleet its a old fashioned heating elements as per the old two bar fire, almost impossible for it not to work

shweeney · 12-02-2007, 09:31

another icy journey this morning - same service, same type of carriage. On these units the heat comes from the vents along the wall by your feet - nothing at all coming from these vents this morning.

I'm not sure if the aircon vents in the ceiling are also supposed to supply heat, but as I could see my breath throughout the journey, I'm guessing they weren't doing anything either. What is the point of giving IE millions to buy new rolling stock if they can't get the basic features on them to work??

Mark Gleeson · 12-02-2007, 09:41

Its clearly not being turned on

What train is it

Classic game here it to ask the driver to turn the heating on. That will allow you to disprove the excuses from head office

shweeney · 12-02-2007, 10:34

its the 0730 from Greystones - on both occasions it was one of the most recent type of japanese Darts - the type with the boxy roofline and the electronic maps inside.

to talk to the driver would involve leaving (and losing) my seat and walking up 6 or 7 carriages, though at least if I was standing I could stamp my feet and flap my arms to keep warm...

08-02-2007, 09:25	#1
shweeney Regular Poster Join Date: Mar 2006 Posts: 180	dart heating right. it was 1 degree celsius this morning when I left the house. was the heating on on the Dart? Was it f**k! 55 minutes on a freezing cold Dart is no way to start the day - I was starting to feel nostalgic for the Cravens where at least you got a jet of boiling steam emerging from behind the seat to keep you warm. This wasn't even an old Dart - it was one of the new japanese carriages with the electronic map. So, who controls the carriage heating? Does the driver have to switch it on or is it triggered automatically by thermostat?

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08-02-2007, 10:10	#2
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Two switches 1 for the cab 2 for the train Its almost certainly human error

08-02-2007, 18:41	#3
Oisin88 Member Join Date: May 2006 Location: Dublin Posts: 608	Mk3s & Cú na Mara frequenly have the heating turned off. Some of the nicer IÉ staff will direct you to other carriages that do have heat (if they do)

08-02-2007, 20:16	#4
essoII Regular Poster Join Date: Dec 2005 Location: Co. Wicklow Posts: 124	i'll bet you anything that was the 7.30 greystones train! i was on it aslo. Freeeesing for the whole journey! not pleasant.

08-02-2007, 22:43	#5
MrX Really Regular Poster Join Date: Dec 2005 Posts: 585	The Cork MK3 fleet used to suffer from heating failures in random carriages too. It's something IE need to get right more often. It's really not that difficult.

09-02-2007, 00:02	#6
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Its fairly impossible for the DART heating to fail Ask the driver to turn it on I had the interesting experience of asking a DART driver to turn his marker lights on, brief panic buttons pushed the lights came on

09-02-2007, 16:34	#7
shweeney Regular Poster Join Date: Mar 2006 Posts: 180	Good Morning Mr. [Shweeney], I am sorry to hear that you experienced an unpleasant journey yesterday and I have sent a report to the Maintenance Depot to have this unit checked. We have had problems with the heating and the air conditioning units not balancing out correctly, however this would appear to be a case of the heating not working at all. Again, I apologise for the uncomfortable conditions you experienced. Regards, [Ivor] DART Customer Service.

09-02-2007, 17:17	#9
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Read as, **** driver didn't turn it on invent cover story There are two independent AC units on each AC'ed coach one is enough to keep things warm On the original fleet its a old fashioned heating elements as per the old two bar fire, almost impossible for it not to work

12-02-2007, 09:31	#10
shweeney Regular Poster Join Date: Mar 2006 Posts: 180	another icy journey this morning - same service, same type of carriage. On these units the heat comes from the vents along the wall by your feet - nothing at all coming from these vents this morning. I'm not sure if the aircon vents in the ceiling are also supposed to supply heat, but as I could see my breath throughout the journey, I'm guessing they weren't doing anything either. What is the point of giving IE millions to buy new rolling stock if they can't get the basic features on them to work??

12-02-2007, 09:41	#11
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Its clearly not being turned on What train is it Classic game here it to ask the driver to turn the heating on. That will allow you to disprove the excuses from head office

12-02-2007, 10:34	#12
shweeney Regular Poster Join Date: Mar 2006 Posts: 180	its the 0730 from Greystones - on both occasions it was one of the most recent type of japanese Darts - the type with the boxy roofline and the electronic maps inside. to talk to the driver would involve leaving (and losing) my seat and walking up 6 or 7 carriages, though at least if I was standing I could stamp my feet and flap my arms to keep warm...