On the Cork train the host/hostess will have a name badge and to be honest I can put names on at least 5 on them
And you wonder why the rest of the staff don't wear name badges, they don't want to be identified. I understand there have been some drawn out negotiations.
If you file a complaint all you need is roughly where the train was when you dealt with the member of staff and which train it was, its recorded who was on each train so its fairly easy trace it back
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