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Unread 27-03-2014, 16:08   #32
animaal
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Join Date: Nov 2011
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Irish Rail have blindly followed the letter of the law, with the total absence of common sense.

On the other side of the coin, if I ask at the counter for "a one-way ticket for a train at 10:30", and the train leaves fifteen minutes late, did I get what I asked for? Could I demand a refund? I'm sure the company would deny any refund, and common sense would support them. But if all that matters is the transaction at the counter, and the customer getting what they asked for, there would be a case. The person at the counter hasn't indicated that the train wouldn't actually leave at 10:30, in the same way that the OP didn't indicate that the return journey would be required on the same day.
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