Wrong ticket incurs Iarnod Éireann fine
Piece in Irish Times
"Paul Murphy recently travelled from Heuston Station in Dublin. However, he used a return ticket in the wrong direction and now has to pay the fare and a €100 fine. “It was an honest mistake as I find the rail tickets hard to decipher and I was rushing. My gripe is that the ticket machine at Heuston did not prevent me from accessing the platform,” he says.
He says Iarnrod Éireann justified the fine by saying “the validators recognise only that there is a valid journey left on the ticket but do not read the direction of the journey” and now he has no choice but to pay or face the courts.
“I find this excuse both bizarre and unfair. Even if one has an invalid ticket, the “validators” still allow one to use the rail service. It’s almost a form of entrapment and not fair to the consumer. I would just like to bring this system to your attention.”
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