The odd thing is that I've never seen the booking office not open for the 06:15 train before.
I have complained that it tends to open at 6am or even 5 past, but it always gets there.
On the one morning the TVMs were in trouble, there was no sign of an open ticket office. A lot of hassle could have been saved had people been able to pay with cash at the counter.
Fortunately, as I had been able to buy a ticket having withdrawn cash from the ATM, I had a swift passage through Heuston. Things didn't seem as bad as I feared, with the main problem being for people with reserved tickets who still wanted to pick up their ticket so that they'd have it for the return leg.
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