If you hold a rail only short hop zone ticket i.e the 1030 one it will be replaced with a smartcard either on request or on renewal. Several thousand annual smartcard tickets have been issued. Due to restrictions imposed by the DoT no smartcard with luas/bus may be issued.
Any ticket which is refused is as a result of the ticket being defective, the software glitches last year have been sorted, though it is likely the ticket will need to be replaced before it will work again.
The level of ticket failures at Heuston massively exceeds that seen elsewhere. What error message does the barrier give?
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