Rail Users Ireland Forum - View Single Post

tigger1962 · 23-05-2007, 15:49

well I rang the local consitituency office of a sitting td in louth and customer services... I've been told via a message that someone from customer services let those who were in the segregated queue through as normal including those without passes, and infront of passengers crossing the border. Isn't is amazing that a foreign company can dictate who gets on their trains...

I was told by a costumer services person that it was the reason they got the new enterprise trains! They may have been new but the carriages are not looked after, toilets not working, air conditioning not working... and lately rarely on time. there was one day during the week the temperature in the carriage was 34C!! What a service and what a day to introduce a new policy!

23-05-2007, 15:49	#3
tigger1962 Member Join Date: Jan 2007 Location: Kilcurry Posts: 501	16.50 Dublin Belfast well I rang the local consitituency office of a sitting td in louth and customer services... I've been told via a message that someone from customer services let those who were in the segregated queue through as normal including those without passes, and infront of passengers crossing the border. Isn't is amazing that a foreign company can dictate who gets on their trains... I was told by a costumer services person that it was the reason they got the new enterprise trains! They may have been new but the carriages are not looked after, toilets not working, air conditioning not working... and lately rarely on time. there was one day during the week the temperature in the carriage was 34C!! What a service and what a day to introduce a new policy!